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March 2024 by Jessica Long
We went through the drive through. We ordered 4 meals and 4 drinks. The tone of her voice was that we were an inconveniance and when we asked for a drink carrier, she rolled her eyes, slammed the drive through window and went to get the carrier. There was no one else in the drive through at the time. I could maybe understand if they were slammed. It was just before 5:00.
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January 2024 by Ron Howard
When I got home from the very slow drive through order, not all of the order was in the bag.
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January 2024 by Tony Gingerich
I was the only one in the store and waited over five minutes and no one would wait on me. Ended up walking out. I will never eat here again. Went across the street to Walmart and bought 8pc fried chicken for $8. KFC is $22. Not bad either.
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December 2023 by Canted Angle Media (Canted Angle Media)
went during opening. food was fine but the meat was tough and sides were drying on top. The staff were so overwhelmed. You couldn't feel the personalities of either staff, or interior decor. It just exists as a place to get mediocre chicken.Parking: tiny lot with a confusing drive-thru. it's a nightmare, it's so small and odd-shaped. Big trucks don't bother.
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December 2023 by Cody Plumlee
Walked inside with Skye and Lana made us feel welcomed. Food was good and we had the place to ourselves. Staff was excellent and the place was clean. Will come back
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December 2023 by lilly ellen
After waiting 30 minutes or more in line, we were missing food in our order and had to tell them before we drove off, because we were not about to wait another 30 minutes. Chrystal was our cashier and there was no urgency when getting to us to take our order, and when she did, she was very hasty. My fiancé ordered a snack wrap combo, and the snack wraps were so small. They also gave a small fry with it (they were gross). Save your time and money, and just go to Popeyes in Springfield. At least your time is spent driving and not idling.
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December 2023 by Geoffrey Van Dusen
Great job feeding 30 of our Special Needs travelers.
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December 2023 by Richard La Rance
The people who took the order from me didn't paid attention to my order and if they did pay attention they mess up the order on purpose,I spent 55 bucks to get something to eat here I was only going to get chickenBut she made a couple of suggestionsSo I tried it.....Never again will I go back to this place.
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November 2023 by Courtni Morley
Went for a pick up today and didn't realize it was for the wrong store. Chelsy helped me realize my mistake and helped me get what I needed. Thank you for having this wonderful employee.
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November 2023 by Angela Perry
Waited 30 minutes in line after I ordered, I was trapped waiting and needed to get to work. I felt like I was waiting in McDonalds line but at least there I could get out. I stopped going to McDonalds and I guess I'll stop going to KFC.
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November 2023 by Andrea Brown
The store was filthy. The manager sits on here phone all day. The food was so over cooked the fries were like rocks.
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November 2023 by C Allen
I wanted fried chicken at 8 pm. Lol My husband found this KFC (we were on a little getaway to Branson) and I got my chicken. It was hot and fresh and crispy. Something I didn't expect at 8 pm. He didn't have to wait long and the girl at the counter was very nice.
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November 2023 by Cheryl Ritchey
Asked if they had original coated chicken, because in the past ordered original, they said they was out of it & only had crispy chicken. The lady said yes. Got our food & sat down & opened box. It was crispy chicken. Took it back to counter. She said yes that is original. It was so over cooked that there was no meat on the leg bone. Asked for dark meat. Got a breast piece.
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November 2023 by Sarah Green Hord
I've been in line for over 40 minutes. Can't get out of the line because there are people behind me. No one is moving. I did hear a voice come over the speaker to a car in front of me and they were told to be patient! You think someone could at least come out and tell those of us stuck in line what is going on and why we can't even leave here because maybe someone in the front of the line is waiting on chicken? Wil never come here again. The owners need to come and experience the less than poor service. Maybe they should close the store if this is how they "serve" fast food!
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November 2023 by DOCTOR NOVA
This place is understaffed, it takes forever to get the food. Most of the time the food is soggy or tough depending on the meal. KFC in general has gone way down hill since I was a kid and their prices per order are ridiculous.