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November 2023 by Darren Sparkman
Took my wife’s car in for warranty work. They set me up with a loaner which was quick and easy. No problems there. The problem we did have is being updated on what was going on with the warranty company. I had to keep calling every week just to get an update even though my service advisor said I’ll call you and let you know. This went on for a month and a half of constantly calling just to see what was the update. I do understand they get busy but the only time I received a call from my service advisor was when the job was actually complete. I just thought I could rely on him to keep my updated more than what he did. Also left dirty hand prints all over the interior of my car that we had to scrub like hell to get off. This car is in immaculate shape and for the service tech to not clean up after himself was kinda ridiculous and in professional. Over all the work they did turned out great just wished they could fix a couple things is all.
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November 2023 by Kallen Hanson
We truly had a great experience working with Dan Maes in the purchase of our new truck. Dan made the process very smooth. We highly recommend checking out Pinegar Branson if you are in the market for a new GM vehicle. Ask for Dan.
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November 2023 by Rod C
We just purchased another new vehicle through Nicholas Webb at Pinegar GMC. He is alway very helpful and knowledgeable about all the vehicles. Nicholas is our go to guy. We have been dealing with the Pinegar family for over 20 years because they always treat us fairly and with respect.
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October 2023 by Peggy Pennington
We had a great experience at the Pinegar dealership in choosing the perfect vehicle for our needs. Dan Maes, our salesman, was very helpful and knowledgeable of many cars and helped us to choose the perfect one for our needs. We appreciated his patience in answering our many questions and his patience. More than anything we appreciated his low pressure approach to things. We have had bad experiences at other dealerships. Dan was great.
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October 2023 by Mark P
I found my 2024 GMC online at Pinegar dealership in Branson Missouri.I flew into Branson airport with my wife on a Sunday evening. The next morning Nicholas was on time at our hotel to take us to the dealership.The dealership made us welcome and completed the transaction in a timely manner. Nicholas and Mike were fantastic to work with.We spent a few days in Branson before driving the 10 hour trip home in our new truck.It was such a great experience. Thank you to everyone, especially NicholasMark & Connie
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October 2023 by 3gasman
I contacted Nicholas Webb through the online option. My wife and I flew into Branson from Minnesota to make the deal on our new 2024 GMC 3500 Nicholas picked us up from our Branson hotel in person right on schedule. The paperwork and everything went flawlessly at the dealership. We are looking forward to ownership of our new truck. This transaction went so smoothly. I appreciate all the great people at Pinegar of Branson
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September 2023 by Andrew Jester
We had an excellent experience at Pinegar. Brad showed me three different cars that met my needs and spent at least 4 hours with us. He gave us the space we needed to discuss privately without hovering. He was very knowledgeable but didn’t tell us anything he wasn’t sure about. He didn’t pressure us or anything.Mike in the finance department did an excellent job finding us a great deal. He didn’t try to sell us a bunch of extras we didn’t want or need. He sat down and explained everything in detail with great patience. We felt very comfortable doing business with him and will be back in the future for our next car.
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September 2023 by Lisa Boyd
Harold was my service associate. He listened intently as I described what I believed to be the issue with my car. He was kind and confident in his response and offered for me to leave it to be looked at.My vehicle was diagnosed and work completed the same day without even having an appointment. I had an additional issue that required ordering a part which I was told would take 2 days to get in. I received a phone call 2 days later, and I was expecting them to say the part was in, but instead they told me the car was ready to be picked up at my convenience. This was an excellent experience that definitely exceeded my expectations. Thank you to Harold and the other service department employees for treating me as a valued customer and taking care of my vehicle in a timely manner. I will be sure to pass it on!
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September 2023 by sharon Schroedter
Doug Bagenstos is very helpful and listened to what I was looking for. I explained my criteria and he went through the inventory. He could find 2 of my criteria. He started asking questions and I was able to open my 3rd criteria more. I test drove 2 vehicles and they just didn't feel right. Then he brought out the 3rd vehicle and test drove itPraise God it was the one!! First time I've owned a Buick and I'm enjoying it. Doug and Mike are awesome to work with!! Thank you Doug for guiding me through this process!! God is so good!!
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August 2023 by Jeff Shaver
Very friendly staff that went above and beyond to meet our needs to make sure we have a great car-buying experience. Nick Webb did a fantastic job from start to finish! Highly recommend Pinegar Branson and Nick for your next big purchase!
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August 2023 by Joseph Moore
Well, after eating a lemon of a used vehicle, I decided I wanted to get into something new. Something reliable, with a good warranty, that I wouldn't have to worry about. I have to say, out of all the car dealerships I've dealt with over the years, I've never had such a positive experience as I did at Pinegar Branson. Dan Maes was a phenomenal sales rep. I never once felt like he was pushing me into anything, and he had the answers to all the questions I had. Mike in the finance department was also a great help. He bent over backwards to get me the best monthly payment he could, and was even able to get me into an extended warranty. I arrived at the dealership around 3 pm. Just after 6 pm, I was driving away in my brand new 2023 Chevy Malibu LS. I would happily recommend Pinegar Branson to anyone in the market for a new vehicle!
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August 2023 by Holly Wood
Nicholas was great helping us purchase our truck. Everything was extremely smooth. Thanks so much for a great experience!
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August 2023 by Scott K.
They dealt with a tricky issue in a timely manner when my GMC had an issue while my family was on a trip to Branson. Really grateful for their service!
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July 2023 by Jennifer Camacho
They greeted me as soon as I got there. I was there maybe an hour while they changed the oil, rotated the tires, and fixed a minor recall. The service staff are always give great customer service.
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July 2023 by Amy Moore
I called a week before to schedule an oil change/tire rotation and warranty work. I arrived the day of and the gentleman confirmed the two appointments. When I returned, to pick up my vehicle, Harold flat out lied to me by informing me that the oil change/tire rotation didn't get done "because it wasn't scheduled." So I had to go to great lengths to schedule another appointment (my oil change was very much needed as I only had 8% left) and due to holiday had to be put off for another week. Mistakes happen, I get it, but DO NOT lie to me!
