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December 2023 by Christie Schubert
I have been shopping at Sally’s for well over 15 to 20 years and this Sally’s is by far the absolute worst Sally’s I have ever been in the staff is inconsiderate. They are over bearing they constantly shatter you like you’re constantly shoplifting. They have absolutely no sense as to what products they sell a product they don’t and they never have anything in stock that they that. If I didn’t live so far away from the Springfield Ozark or Nixa one, I would never step in to the Sally’s again the hovering is absolutely disrespectful.!
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August 2023 by becky truelove
This was my first time being at this location. I walked in an i heard a lady say hello. I told her what i was looking for she was standing in the back on her phn so as i walked her way she looked erratated that she had to get off her phn. The store was empty by the way.I followed her as she walked around to another isle where another employee was she had what i was looking for in her hand. They acted like i was a botherAn that they may hate their job. Like i was an inconvenience to them. They never smiled. Made me very uncomfortable. I wont be shopping there anymore. One lady had blonde hair the other im not sure it was orangeish red maybe strawberry blond. Like a dye job gone wrong idk.
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January 2023 by Fake Name
Have been shopping here for at LEAST 7 years. The staff is always so sweet and helpful.Their staff has switched around a little bit since I started coming in, but they have always been friendly and funny :)
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January 2023 by Carly Smith
came in here once with my grandmother because she was looking for a hair product (a diffuser attachment for a hair dryer). my grandma suffers from dementia and has a hard time explaining things. the lady helping us showed NO patience and did not hesitate to let her frustration show through dramatic eye rolls and loud sighs. i understand that the lady couldn’t have known about her mental condition, but i found her attitude towards us to be extremely unprofessional and upsetting regardless. will not be returning under any circumstances. seriously? that’s my grandmother you’re talking to!
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November 2022 by Nicole Scheidt
Awesome lady with pink and blue hair! Walked me through the store gave me all of the advice and help that I needed and made me very happy she deserves a promotion!
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July 2022 by Nancy Sheridan
Sally’s has friendly and helpful staff.
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July 2022 by April Bonorden
Love Sally's and the ladies that work here are extremely helpful and very informative. Will return!!
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March 2022 by rileytxyy
Almost every time I’ve been here, the ladies working have been absolutely terrible to me for no reason at all. One time I went in to ask for advice on what product I should get and all I got was “I’m not a licensed beautician so I can’t do anything for you.” Like girl I’m asking for a product recommendation, not for you to bleach and tone my hair? It’s PATHETIC. Idk who the hiring manager is but they need to stop hiring rude old ladies who don’t know what hair levels are and give horrible customer service. There’s one lady who’s nice and she has short red hair. She actually gave me helpful advice. Anyways, if you can avoid coming here, do it.
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January 2022 by SparrowQuinn
BECKY, is amazing! She is a hair stylist, who happens to share her emense wisdom to all. Stylists and apprentices to become. Trouble shoots, and we have victory every time. She is so personable and gracious! Ask for Becky in this store for your every need, want, desire. Enjoy great achievement!.. love to you Becky Boo! Emily
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December 2021 by James Faulkner
We will NEVER do business with this Sally's ever again! Worse Customer Service ever! My wife did an online order and it was set up to pick it up at the Branson Sally's. She went in to pick it up. She seen her order sitting on the counter. It was already paid for.. One of the Cashiers gave my wife total hell about her order. I had to go into the store about 25 minutes later to see what the problem was. I also had to wait once inside. I finally just told them to cancel the order. Something as simple as an online order ended up ruining my wife's day. Now we have to drive all the way to Springfield to get our products in person. Thank God for delivery services. If I could give them a zero rating, I would!
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September 2021 by Ronda Del Boccio
Sally's has a good selection
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August 2021 by Erin
The Ladies here are awesome! They give awesome customer service and make sure you have what you need when buying supplies!
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April 2021 by Jennifer Seymour
Walked in and very rudely they asked if I had a mask in which I said yes mam and put it on then as I stood there I know looking lost, its like the older lady had a problem with me from the minute I walked in I had many questions and she would point to something and then turn around and walk off like I was unworthy of getting any kind of assistance I felt very rushed and felt like I didn't need to be there.
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January 2021 by Emily Gregg
Knowledge and kind staff!
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October 2020 by Kimberly Curtright
Sale on ION products sign said one thing and rang up regular price. It said 5 for 20 in a hand written sign. Something is sketchy there.
