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December 2025 by r w
If i could give 0 stars I would. This office wasn't even capable of making a simple address change. They can't keep records and won't care about you as long as they get their money. Took them over 6 months to get the polices right and then wouldn't even refund the over charge. They only did partial refund. Did change it up couple stars as Derek did reach out and made things right.
Everything was good until I bought new truck. It was a simple addition to my policy but I guess was not that simple. The office added it to wrong account and turns out they suspended my payment and call me a week later to let me know. Now have to spend more of my time to get things right again and not to mention pay two months at once. I should be able to call and deal with anyone in this office but that's not the case. Do not trust this office to get anything right they are not capable of it. So once again if I could give 0 stars I would we will see if Derek can make things right again.
April dose a great job to make sure the policies are right and gets things done as soon as you call into the office.
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December 2025 by Bernadette Ann
Such personalized service and kindness makes you feel confident in your decisions and gives you all the information to make informed choices
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December 2025 by Chet Williams
I just opened up a new auto insurance policy with the help of Jordan today and he was great! Jordan answered all of my questions, and took the time to make sure I understood some changes made from a previous policy. Jordan knows the business inside and out and makes you feel like family, not just another number. We also talked about life insurance and home owners insurance.
Very satisfied and highly recommended!
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November 2025 by HomeImprovementsby Brent
Some of the friendliest in the business. Handled all the business in short order, yet we talked 30 min longer. After choosing them I most confidently recommend them to attentively take care of your needs and questions. (I never comment or rate if that tells you something)
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September 2025 by Garrett Pauley
Went in and spoke with Greg. He made the whole process easy to understand, and beat prices from multiple other insurance company’s. Would totally recommend!
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September 2025 by stan adams
Great service, and fantastic savings from.our current insurer. It was a slam dunk. Greg did outstanding for us.
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September 2025 by Joe Adams
I really love when people make this stuff easy, Greg made the whole process super super easy and with a price over $100 cheaper than every where else I called. When you guys call make sure to ask for Greg.
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September 2025 by Jeffry Thompson
Excellent service down home service I really it
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August 2025 by Amy Irwin
The agent's performance was exemplary, addressing all inquiries comprehensively and offering detailed information that exceeded initial expectations. Communication was consistently prompt via both telephone and email. We appreciate the agent's assistance in facilitating savings and providing thorough guidance throughout the process.
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July 2025 by Toni Lawson
I've been a customer since May and I am highly impressed with the staff at the office. Every time I've called, everyone is so very helpful and nice! I would recommend them to anyone who asks about insurance, the entire process between setting up my policies and even a mix up with them has been dealt with with respect and kindness. As well as the whole process being very smooth. 10/10 😁
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July 2025 by Rachel Mary Green
My experience with Dana Coffelt was nothing short of wonderful. She guided me through every step of securing a policy best for me. Very impressed by her patience and knowledge. So grateful to have chosen this office and have had her help. Amazing.
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June 2025 by Sherri Peck
Very helpful and knows everything you need to know thank you Greg
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June 2025 by Zachary Volner
Dana was amazing to work with! We couldn’t have asked for better service.
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June 2025 by Loretta Bishop
This was a very pleasant experience as well as a huge cost savings. Thank you so much for making this an easy transition. Dana was very helpful and help cover all our needs.
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May 2025 by jackie mullins
Cara was so helpful and knowledgeable. It made transferring insurance to Missouri seamless and easy. Thank you! 😊
