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September 2023 by Cara Yolanda Currie-Griffin
Wonderful experience! I don’t remember my sales consultant’s name but she was very helpful. Everyone was so nice and I will definitely return when in the area!
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July 2023 by Amanda Bone
I used the text shopper option. Kendice was AMAZING! She modeled two different styles, helped me pick out a wallet and had it in the mail that very day!! Very pleased with the service. Great Job Kendice!!
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March 2023 by Merhre Brown
The text to shop option is super convenient. The staff is very responsive and super patient. I live in Texas and this is by far the best outlet. Laura Leonard was exceptional.
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February 2023 by C Burton
I didn't get to finish browsing the store. The saleslady kept lingering next to me watching me as if I was going to steal something. I left and went next door to the Coach store where I was able to browse without issue and purchased a new bag.
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January 2023 by Mairely Mendoza
I made a purchase at an outlet near me but never received the order. I had to contact customer service and they said they lost my order and cannot reship it because it was out of stock. Luckily, Marife M. , assistant store manager, personally helped me out with this issue and took care of everything!! She provided better service than Tory Burch customer service themselves!
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December 2022 by Rebecca Mixon
Wasn't a fan of most of the items, and the staff lingered around us like we were going to steal something. Because we were laughing and enjoying ourselves? Because I came in with two teens and a tween? Meh. See you at the Kate Spade store.
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February 2022 by Mikayla Norman
Went in looking for a new purse since I was due for one, found the item and fell madly in love with it. The store had stated that it was all 40% off that day (which didn't matter to me, I had enough money to cover it). I went up to the lady working and simply asked, “is this the final price before or after the 40% off?” then she simple stared at me, LOOKED ME UP AND DOWN, then proceeded to walk away. I put the purse down and walked out because no store OR worker should ever make a paying costumer feel like that. This store is a complete joke and I will never be returning.
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February 2021 by Beth Brown
Love that Tory Burch is at Branson. I have bought several items since they opened.
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February 2021 by Fernando Ortiz
Location was easy to find and the staff was great!
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February 2021 by Colton Smtih
Great selection of product and great customer service
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February 2021 by Jerry Hutto
good place shop
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February 2021 by Kenny Hogue
Let me start by saying that buying expensive gifts should be fun and enjoyable. I’m retired and can afford these places at this point in my life. Stopped in the Branson, MO store. Young lady that waited on me was sweet. This is how the store got one star.I bought a bag for my wife for Christmas. Just to verify, I asked could I could exchange after Christmas if my wife would rather have a different color. Was told no. Since it was a % off item. I didn’t ask for the % off. Just so happened to be on sale and the bag my wife wantedBe careful with this store. Store manager strolled over and offered her two cents that it was a “company policy” and not hers. Then tapped the sign on the counter which hacked me off.If this is the best this overpriced store can do to back their products I will not return. I can afford other over priced stores that treat their customers with respect and back up the products the sell.This will be my one and only stop here.
