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March 2024 by Christine Worley
We love this store, but moving their apparel to Ballpark Village.
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February 2024 by Colton Baker
Return policy is ridiculous. Selection is low
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February 2024 by Jeremy Schumacher
I like the products and designs, the stores are great, customer service and online are terrible. This was a great store when they were small and local. They've started to list some items on their website that are not available in store and are online only. Unfortunately, on these items you can't even order them for in-store pickup and are required to pay for shipping direct to your address which is rather wasteful in terms of the effort, resources and money for all. Not very local, especially when you realize the items are not made locally or even out shipping locally, but shipping from another state. Doing this also introduces the issue with logistics. I had an item that went from Kentucky to Ohio to St. Louis to Washington state. I'm located in St. Louis. When I approached Arch Apparel about this delayed and off-track order it was a frustrating experience as there is no phone number for online orders, people in store are sympathetic, but have no way to help with an online order and only offer the option to email info@archapparel. This email appears to be monitored by Sadie Redman their district manager. Though the item was way off-track and past an expected delivery date Sadie turned to one of the weakest excuses a company that offers online shipping can and disclaimed any responsibility for the issues once it has left their hands and blamed it on USPS noting that I'd have to wait until USPS declared the package lost and a claim filed on their end before Arch Apparel could look to offer a remedy. It blows my mind when a company somehow feels like they owe no relief and have no responsibility for actions of their chosen delivery company. Those that do so are often large corporation, not your local shops that you shop at for usually superior customer service. Even when noting this was a present for a child's birthday that was going to be late the response I received was that it would take them 5-10 business days to ship out a replacement, which makes no sense other than to deter me for asking for such a remedy as it only took a couple of days to ship out the initial order. Most local places would offer to ship out a new item on a rush basis to make it right, even Amazon and large retailers would attempt to make this right. In short, this company is small and customer oriented in name and advertising only. You might as well shop Etsy or any drop ship retailer for t-shirts and it'll be cheaper and you'll at least have a better remedy should something go wrong. Happy to provide all receipts and correspondence if there's any doubt or dispute of the facts here.
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September 2023 by Jennifer P.
Not going to lie. Came here because I saw Tom Sandoval wearing their clothes. Thanks to google found out the clothes were from here. I had looked at their website and thought about making a purchase but decided to wait until I was in town. Store was clean, bright, staff were friendly as we took forever roaming all over the store looking. Finally made our selections and went to the register. Tried to pay but my card was declined. Tried again declined. While on the phone with the bank my husband called as he got a notification, verified it was me and authorized it and payment went through. Staff was nice about it. Total spent was $173.94 for 2 hats, 2 tees, a sweatshirt and a sticker. I haven't worn any of it so I can't speak to the quality but happy to have some clothes to represent my home town.
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April 2023 by Madison W.
A great local store! They are always on top of any sports team successes and the staff is so nice
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September 2022 by Dorothy McCarter
A nice variety of products and their prices are great too. I wonder why we didn't sight this place any sooner.
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June 2022 by Brennan Love
This is a hidden, or not so hidden, St. Louis gem of a location! Everything that comes out of Arch Apparel is awesome, unique, and 1-of-a-kind!!!
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February 2022 by Franziska Kastner
Big sign on the store to wear a mask but obviously that doesn’t count for the staff. Sorry to bother when we wanted to check out.
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January 2022 by Erica Schwarztrauber
Placed an order for the Blues Vintage Tour Crew Neck, which is supposed to be a “Champion” brand sweatshirt. When I received it, it was a brand less cheaply made knock off, and not the product advertised or described on the website.They even ripped off the tag so that I didn’t know what brand it actually was.DOWN RIGHT FRAUDULENT.
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January 2022 by Kristen S.
Arch Apparel is the perfect store for Gifts, Gift Cards, or splurging on yourself. The clothing is high quality with very cool and hip Logo's. The Circle Logo has quickly become a classic STL style. Be proud of our city while supporting a local store owner. Adult Clothing, Baby Clothing, Hats, Jackets, Hoodies, Housewares, Pet Items all can be found inside the walls of Arch Apparel. This store posts new collections and collaborations in Instagram. Follow them to stay in the loop. I was able to buy many items from t shirts, to hats, to ornaments, to pet gear, and gift cards for holiday gifts this past Christmas Season. The recipients were all very happy and I can report most broke the items in immediately. I had to get several of the Nelly collab items for myself, and I get compliments on them all. This location of Arch Apparel is in a very high traffic area of Hanley. Look for the White and Black building on the West side of the street. There are currently two other locations as well. Arch Apparel does a large pickup business, order online for curbside pickup.
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November 2021 by Lisa Roth
I have several shirts and love them all. I just received a circle STL t in red. It’s so soft, love the fabric.
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October 2021 by Paula Nielsen
I shop here last month, I bought a crop top for my daughter she loves it very much!
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August 2021 by Jack & Mary Thien
Love the Toasted Ravioli tee.Now I need a matchingGooey Butter tee.Great service at the Brentwood store
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August 2021 by Catherine Barnello
They play inappropriate music in there stores. Music that is disrespectful to minorities and women.
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August 2021 by Elizabeth Ann
I finally had a chance to stop in and check this place out. It’s a very cute shop to pickup STL gear. Very impressed with their cute selection.
