-
April 2024 by Amputee Ant
Great customer service.Reese the man.And I believe the guy name is Nick who got me fitted ... Solid workers
-
April 2024 by Indigo Starr
Customer service was great, once they found the time to get to me...20+ minutes. The staff is clearly overworked, but pushing through strongly under the circumstances. Shout out to Allison who secured the our tux rental & kept it honest and professional under the overwhelming circumstances. Thank you!!
-
April 2024 by Michael
Bought and tailored a plain black suit for an upcoming wedding. When I went to pick it up, they had the wrong jacket and pants, which also didn’t even match each other (pants had a stripe on them and were for a tuxedo, jacket was plain and small and for a suit). They insisted it was correct, until they realized they organized my suit incorrectly and gave me the wrong jacket and pants. They then said they couldn’t find my original pants, so they brought over two different ones and asked me which one I thought matched the best, since they couldn’t find matching pants. This was concerning, since I paid almost $500 for a suit, and I am now getting a non matching suit and they are leaving the professional decisions up to the customer. They are supposed to be the suit experts, not me. I said that I am not going to accept paying this much money for a non matching suit, so they decided to go back in the store and look for again. They came back out with pants that they said were supposed to be mine, they were just misplaced. However, both the jacket and pants were not tailored (we did all the measurements and the tailor marked up my jacket and pants when I originally went in the store, and paid for this to be tailored). So, the tailor came back out, marked up my jacket and pants again, then they asked me to pay for the adjustments. I already paid for the adjustments, they were never made! They finally agreed to alter the suit as originally intended and paid. Meanwhile, the entire time I was in the store, one of the lady’s working stared unpleasantly at me the entire time. I smiled and waved on my way out, and she eyeballed me up and down. What was that for? Anyways, the time before the wedding was now cutting close since they messed up and never made the original alterations. They ended up never calling or emailing that it’s ready and I didn’t receive the suit before the wedding. Complete failure and joke of a business. Horrible customer service. 0/5 stars.
-
April 2024 by ObaHashim Webb
Went in just to look around they had some great deals Shelly my sale person was wonderful. I told her what I was looking for and she did an amazing job taking care of me.
-
February 2024 by Stephen Thomas
I went to this location to purchase a suit for my son. The sales person was very helpful. We ended up on one the most expensive suits the store offered. I asked the sales person if there was any sales that day or a discount available. The sales person explained that the only one who could authorize a discount was the store manager and directed me to her. I introduced myself and told her what we were purchasing and asked her for a 10% discount. She immediately told me there are no discounts. I told here I will be bringing my other son in later to purchase another suit and she said that meant nothing and there were no discounts period.The fact that she refused to discount the suit is not the problem. The way this women spoke to me was rude and unprofessional. I was a interruption of her work and not the purpose of it. She turned her back on me and walked away. Before I left I approached her and asked her what her name was she said her name was Allison. When I asked her what her last name was she refused to give it to me. And turned her back on me again. Customer service and relationships are the foundation of every business. I wonder how many other people she has treated in that fashion. This person should not be talking to customers.
-
January 2024 by Robert Solomon
I cannot possibly tell you how amazing this store is. Reese is one of the best suit salesmen I have ever had the pleasure of doing business with. A consummate professional with a gift of gab, in the best way possibly, he treats you more like family than another sale. To the management, we could use him in Denver if a management position ever opens up. I’m on the way to a wedding from out of town and I’m a little sad to leave for back home now. Knowledgeable, kind, and passionate: y’all are lucky to have this gentleman.
-
January 2024 by Bree Starr
Shop here for holiday gift. Excellent selection of clothing to select a beautiful pr÷sent for someone special. Store was neat, greeted at the door by store associate.
-
December 2023 by Josh Shands
I say this as professionally as I can. There were signs all about the store on tables saying 25% off for the holiday sale. On one of the many tables were a bunch of pants, so I went to check out with them. I get rung up full price and say that doesn’t match the sale they have. The cashier says that it’s only for the sweaters. I show her all the signs don’t mention anything about the sweaters, nor that it’s only for them. She insists that’s all it’s for, even though there are pants all over each table and not just the sweaters. Reasons such as this are why I don’t enjoy coming here to shop. I was happy to spend the $120+ on pants, but the advertising was staged in a way to make you checkout thinking you’d get a deal, realize you weren’t going to, and ‘hopefully’ you’ll cave in and pay the full price. I’m sorry, but I’m just not going to give in to a tactic like that. So I left and purchased my clothing elsewhere. If your store has advertising only for a specific item, then the advertisement should, at the very least, make that clear.
-
December 2023 by Lynetta Hayes
Service was quick and helpful but this place is waaaay over priced. Shop around.
-
November 2023 by Nate Mathai
The salesman was really rude to us. We wanted to get suit sizes and he gave us attitude because we weren’t buying the suits the same day
-
November 2023 by Ben Miller
Had appointment for a consultation for my wedding. Talked to 3 employees who acted like they had no idea about the appt. Finally got help. Asked a few questions about rental options and the employee told us to “come back when you know what you’re looking for” and pointed us towards the door. Extremely poor service and will not return.
-
November 2023 by Don Seufert
Poir selection and Very pricey. The sales guy kept passing gas. He got a call so I was able to make a quick exit.
-
October 2023 by CHON JOHNSON
The staff here is ALWAYS nice and very helpful. I always end up buying more than what I had planned because of the clearance section. If you're needing big and tall clothing and wanting a nice friendly staff, this is the place to be.
-
September 2023 by Tom Barkan
Some of the worst customer service I have ever received. The gentleman helping me with the suit seemed to be completely uninterested in helping me, was on his phone while I was talking to him and would sigh if he had to do anything to help me. Not a great experience, especially if you’re spending 350 bucks on a suit
-
September 2023 by Sam Guthrie
This is usually a place I stop regularly to see what they have in stock. The staff are extremely helpful and prices are fair. The only issue I have had is that the selection can be fairly limited at times.
