Michaels is a craft supply store that offers an expansive selection of art supplies, fabrics, canvases, yarn, knitting and crochet materials, frames, floral items, scrapbook materials, beads, jewelry kits, Cricut machines, and more. The store also provides party planning essentials, including balloon inflation, decorations, gift packaging, favors, tableware, and seasonal occasion decor, all in one convenient location. Customers generally have a positive experience at Michaels, with the staff being described as friendly and helpful. One reviewer was disappointed that the store did not have a specific item, but the staff still assisted in the search. Another customer found the hobby-level selection to be decent, even if not extensive enough for a professional. However, some customers have had issues with the checkout process. One reviewer encountered a sales representative who was unwilling to apply a 40% off coupon, despite the customer showing it on their phone. The representative had an unpleasant attitude and did not want to provide the discount. In contrast, another reviewer had a positive experience, with an employee named Kairi who was very helpful and nice. Overall, Michaels appears to be a well-stocked craft supply store that offers a wide range of products and party planning solutions, with a generally friendly and helpful staff, though some checkout experiences may vary.
