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April 2024 by Bruce K.
A quick stop to check it out and see if they have any good tshirts on clearance and yes, they do. I managed to find a new Beatles tshirt that will get worn this evening. Yay! The store has electronics, home decor, toys, sporting good, automotive, lots of housewares and kitchenwares, greeting cards, personal care, over-the-counter medications and pharmacy items. Self-checkout worked fine. [Review 590 of 2024 - 293 in Missouri - 21621 overall]
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March 2024 by Janet L.
This Target location has got to be the worse one I've been to but it is the most convenient for me. The parking lot is a nightmare (IYKYK). The Drive Up is so awful and the wait time is just ridiculous. One time, I waited 30 minutes and finally went inside. Not sure how they forgot about me as it was 9:00pm and the lot was empty. A worker was nice enough to give me a gift card for the inconvenience. But what really gets me is the consistently terrible customer service. Every time I do a return, there is always someone with an attitude. No one can ever be found on the floor to help. My pickup/drive up items are constantly out of stock. Better management and customer service are desperately needed here.
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March 2024 by Deborah C.
I used to love going to this store. more often than not, I now leave feeling grumpy. it's hard to find employees but yikes. Target at the Brentwood Promenade has some rude cashiers.
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May 2023 by J David H.
It's the Target I most often shop when in Saint Louis. The area is packed with other businesses so expect busy all the time. Parking has not been an issue at their massive surface lot. The store is kept pretty tidy and organized. However during college move in week is chaotic. But this is no surprise to anyone that's moved a college kid into a dorm. It's hit or miss on finding items and I've had to go to other Targets to get what I needed. Something unique for me being from VA is they have bourbon. The most frustrating aspect is customer service which lacks at most Targets. They are more concerned with stocking shelves than answering questions. Also the lack of service is evidenced by the self checkouts which are 90% it seems. I will be honest, I don't like them. Bottomline I like Targets wide selections, goods and prices. They have a few areas that annoys me, but they are better than the alternative. 3.5 rounding down.
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April 2023 by Mary Ann D.
Miya is amazing multitasker. She was taking care of many at once, and did it with a friendly smile and cute bunny ears on her. Brandy , her coworker was just as nice minus the bunny ears. :)
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March 2023 by Verna P.
I came to shop around for essentials and the food section like rice, the shelve looks so nasty, where the bread very dirty need sanitation, the food is ridiculously over priced. Something needs to be done about that. The bread area "VERY GROSE"
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March 2023 by Jack O.
I bought a cell phone & plan @ Consumer Cellular Target in Kirkwood, Missouri 63122. When i took it home i called my friends & family. When i called everyone my phone had a different "Outgoing Name" & my voice mail had a previous owners name! So i called Customer Service with no help! So i took my phone to a cell phone repair shop! They diagnose it & found a previous owners name in the phone & also the charger doesn't match the phone! This is a "Bait & Switch Method" To rectify this inconvenience they need to get me a new phone, new charger, & 2 years free of service! Thank You!
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February 2023 by Erin S.
I just want to say the pick up order staff is amazing! Thanks for protecting my fruit at Starbucks. I got everything on my list at a great time! Also I'm glad that the guy who cut me in line got told that they were not going to replace the laundry detergent that he lost. Keep up the great work!
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January 2023 by Cynthia K.
i am used to shopping at the Kirkwood, MO Target store.Today I went to the Brentwood, MO Target store.i wound up asking a Target associate, Brandon, three times for the location of separate items.Brandon was patient and very helpful, the epitome of customer service!
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November 2022 by Shannon W.
I don't know why I continue to go here but I do. They are often out of a lot of their product, and it's usually chaotic. Tonight I went to pick up a few items, and when in the self checkout the pregnant lady ahead of me asked me to watch her cart full of bagged items, and before I could answer she immediately bolted. The target staff then came over and gave me a strange and rude look and asked me what I was doing and I told them what had just happened. Turns out the girl was trying to steal all of the items and was then trying to pin it on me I watched security chase her out the front door. It's always an adventure at this Target, just not necessarily a good one.
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October 2022 by Beth W.
Gosh, I hate doing this because I'm sure the workers in the store are doing their best, but on my trip through today, I saw: stocking carts in every single aisle, most without employees beside them, making it hard to navigate with a cart; empty shelves and some shelves with mislabeled items; a snack pack of cheese/salami/crackers on an end cap which had clearly been there a while because the cheese had that sheen it gets when it's been sitting out 2+ hours; and a bunch of overripe bananas on a different store shelf. The women's bathroom was so filthy I was scared to pee in there, and I am not typically a picky person. But there was one stall taped shut with the little tags they use for handles for paper towels and another stall in which poo was flung up on the sides of the toilet bowl and seat, rendering it useless. The stall I ultimately used had a streak a poo on the seat, which I wiped off before sitting. Meanwhile, at peak Saturday shopping time, there were only 3 lanes open. Also, what kind of Target doesn't stock index cards, sriracha, or single serve jif peanut butters?Again, this is NOT about the workers, but rather about the management--is it better to keep wages low and have this pitiful level of cleanliness, or should you perhaps think about increasing wages to attract workers?
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February 2022 by Dyron B.
February 20 and the young lady at the Pizza Hit was extremely rude and unprofessional and on the phone
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January 2022 by Margaret S.
Seriously so bad. I've been using this target for drive up for smaller sized orders (usually 1-4 items). I am currently now on my thirtieth minute of waiting!! This is pure craziness. Employees show up with full carts and then leave with some of the carts still full of items. Make it make sense! Even though I give a 30 minute heads up that I'm coming (via app) they never have my item ready. So fed up.
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November 2021 by Bob C.
Brian inserted a new sim card into my phone and secured service with Consumer Cellular for me. He was knowledgeable, professional and courteous. Well done!!!
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November 2021 by Eugine D.
Bad parking situation and the customer service is not the best. Expect not to be helped when you do go through self check out and you can't do anything until a team member comes. I waited for 10 minutes while no one helped me. I just left and didn't purchase anything cause of how bad the experience is at this store.The parking lot is chaotic. It's a big lot but that's the problem. It only has two ways entrance and exits that become only one because of the countless amount of people leaving or coming in, so left turns are NOT your friend. Make a right turn and just hope you can squeeze into the line of cars leaving.