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April 2024 by Mal D.
When The Vault first opened up, the selection was varied and the prices were very reasonable. I am finding that the selection is just as good as it has always been, but the prices have now gotten to the point where it seems like you are not getting enough of a discount and would be better off just buying clothing without it being worn by someone else first. Staff is always nice, though.
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January 2024 by Tammie S.
I am planning to retire and move a way. So I decided to sell a couple of things out of my closet to lessen my packing when moving. All of the Items I took in the store for resale I only had for one year. All of the items were authentic Coach items that I paid over 1000 for all together. Once I brought my items in the store. I was told to browse the store until they got finished inspecting my items. when the sales person called me back up she told me that some of my items were out of season and they were only interested in two hand bags I had brought in. The bags they were interested in I paid over 400 for. She then pointed out an tiny ink spot (the size of a pin head) on one of the bags that was not there when I Brought it in. Then said that it brought the value of my bag down. she offered me 50 dollars in a check for the two bags, and said that they would put one of the bags on the shelf and sell for 130 to 150.00. I knew right then I was being treated the way I was because I was African American. My husband told me before I left home that they would not want my shoes because I was black. He was correct. I had a brand new pair of coach boots I only wore once and a brand new pair of coach shoes I only wore once. They did not want those. I am saying all of this to say. Take your business somewhere else. This place will rip you off.
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October 2023 by Anne Tobin
The Vault is definitely one of my favorite stores in St. Louis! They have so many quality/high end items to choose from and the prices are affordable! Inventory changes daily so if you can’t find something one day - definitely come back. The staff is so helpful and friendly and I love their heart for giving back. I have both bought and sold items and frequently receive compliments on the pieces I have found here!
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October 2023 by Dawn P.
I have been to the store a couple times on my travels to St. Louis. Today I was super excited to get my suede Louboutin. Absolutely love them. Size 36.5 perfect fit. Also my new Goyard GM wallet. Beautiful and flawless. I'd recommend the Vault to anyone who asks. If you get a chance to visit the store in person you won't be disappointed. The store is well organized and beautifully arranged. I'll be back! Thank you.
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October 2023 by Julio Sandoval
So!I like and hate this store!These people are too friendly and are great non-pushy sales associates.Amazing selection and for a dude to comment high an upscale place says something.The only reason I gave 4 stars and not 5 is because as we we're leaving the store... a friendly employee said, " Don't forget about our online store."Then my wife saw a bag on the back counter and inquired about it and we bought it!!!!!P.S. thanks.
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October 2023 by Lara Kime
Amazing women ownership of this place and great service. You will love everything about this store! I recommend this place for designer bags, clothes, shoes, and jewelry. They also have lots of cute workout clothes!
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August 2023 by Jada Jackson
I’ll start by saying all of the ladies at The Vault are extremely pleasant, welcoming, and easy to work with. I have been coming here for a few years to sell them my items and I can honestly say that I feel like they give fair offers. The process couldn’t be more simple; you drop your items off at the counter and they take about 10 minutes to price them. I have left The Vault countless times satisfied and I look forward to remaining a loyal customer!
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August 2023 by Cheryl D.
Such a great place to pick up nice, second hand clothing!! Loved the vintage section especially!
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August 2023 by Mary Price
Got my leather Rebecca Minkoff jacket today. I am over the moon about the price and product! Customer service is fantastic! Lightning fast shipping too!Bravo to The Vault!Mary P.
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August 2023 by Christie B
This consignment shop stocks high quality, name brand womens clothing, shoes, jewelry and handbags. The prices are reasonable as compared to what you might find in the local mall, but perhaps higher than competing consignment shops. The higher prices come with the knowledge that the inventory has been well curated and is clean and undamaged.
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August 2023 by Rachel LeMaire
The ladies here are so incredibly nice and welcoming! There was zero pressure to buy anything but they were willing to open up the cases and show what they had. Great selection and fair prices too!
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August 2023 by Jean Evans
This place is magical! Found another great dress on my most recent visit that looks fabulous and still has the tags on it. Have also purchased handbags, boots, athletic wear, and business attire in the past. The fantastic staff is always willing to assist you. Will be back again soon.
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August 2023 by Natalie Judy
Highly recommend the vault! I sold a few items for the first time with them, and had a great experience. I received a fair offer and the ladies were prompt and so kind. Will definitely do business with them again.
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June 2023 by Danielle Lyles
I adore this store so very much! I rarely pay full price for luxury items especially when I can come to this store and find well loved and cared for pieces for less. The staff is always friendly and even helped my Husband surprise me when I came in to look for a bag I had mentioned to him the day before. The women that work in this store are the absolute sweetest! I have also had the joy of selling a few of my own pieces and their offerings for my items are always fair. Check them out!!
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June 2023 by Tajuana Burnett
I had an outstanding experience. The staff was very friendly, and the place was nice and clean. I will definitely recommend this place to my family and friends.
