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December 2023 by Christine B.
Have been using this pharmacy for 1 year and so glad it is over. The pharmacy is very busy so they take it out on the customers. The entire year has been a struggle for 1 prescription. So rude. I'm done
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September 2022 by Scott Moushey
The is a terribly run Walgreens. It’s time for new management. The pharmacy is beyond slow. The entire store needs help.
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July 2022 by Bessie Yeh
I love grace. She’s so nice and fun.
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June 2022 by Bessie Y.
I love the people here especially grace, because she's nice and my friend. Employee Matt talks too fast and loves to talk.
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May 2022 by Jayne S.
This pharmacy drive thru is the SLOWEST pharmacy I have EVER been to. Every time I go I am waiting 20+ minutes in line, even if there is just one car in front of me. I understand being short staff but then don't keep your drive thru open if you won't tend to the people in it. I would give it 0 stars if I could.
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October 2021 by Laura S.
Try to have patience using drive thru but they do nothing to make it move. No signage telling you to use the app to be sure your prescription is ready. The app is great. Use it!!! Just sat there for thirty minutes for a scrip that was ready. Person at window was very nice. I'm sure they're short staffed due to the current situation. The drive thru area looks terrible. One side closed. Walgreens as a corp could do so much better.
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October 2021 by Terri G.
If you want to go to a place in which their employees must take classes on how to be as rude to your customers as possible then this is the place for you! This location is close to me so have used many times but every time experience something terrible. It has been one thing after another in all departments, a prescription filled wrong, photo order with someone else's photo in it, curbside online orders that were charged twice for and didn't catch until my credit card bill came in and this last time I call to cancel an order because they couldn't fill the entire order and I was going to go to another location and the women leaves the phone line open and rants and complains to her co-worker about me canceling while I can hear it and then just hangs up! It is unbelievable how rude they all are there, I have never experienced any other place like this.
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September 2021 by Marilyn Albert-Hack
Very easy to book an appointment for a CoVid booster. I used the app and it was great to see so many location and time options! I booked it as “guest” for my husband. They sent a.confirming email. Wry efficient!
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September 2021 by Karson E.
The pharmacy at this location is absolutely terrible. The staff is rude and incredibly slow. If there is even one car in front of you in the drive thru, you're better off going inside. It takes 20+ minutes every time I'm there.
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August 2021 by Robert S.
I went thru website, filled out ALL the information, and selected a time for a Shingles vaccine the next afternoon. When I arrived I was informed that the Pharmacist? was on break, although the website said that "he" should just be back to work. I was told to come back in half an hour. When I did I found about eight people in front of me; they told me if I would wait an hour they would probably get to me. so I went elsewhere were the service was slow but honestly predictable. Stay away from Walgreen's in Brentwood if you want Pharmacy Service!
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August 2021 by AJ D.
Popped in to grab some water and was greeted by a nice gentleman at the cash register around 9pm. I was almost to the water when I saw a white and black woman in the photo section. The black woman proceeded to ask me if I had a mask while her mask was UNDER HER CHIN. Talk about hypocrisy. I know that businesses are struggling to find employees, but to stoop so low to hire people who don't have integrity? I hope management sees this and reevaluates her place in this company.
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March 2021 by Victoria Shakur
Walgreens on south Brentwood , Brentwood Missouri . Are the best people in the world ? I always have the best conversations with two of these lovely ladies can’t remember their names for some reason lol . But this young beautiful black gentleman ( i say that so he knows who I’m talking about lol . ) went over and beyond I had never seen him in there before . But he was amazing .... they were out of Dr Pepper . Of course I joked when he asked did you find everything alright . I said no sir lol I’m upset my Dr Pepper is OUT LOL and he goes oh no we can’t have that he goes all the way in the cooler and grabs me two ... I told him I was kidding he did not have to do all that . But I just thought that was the sweetest thing . Bec he didn’t have to go out of his way but he did . Doing his job . But I know of others that would say your out of luck or not care . But it made my day . As I can not leave work and I am not trynna drink tap water all day ?? spoiled I know . But I just wanna give a shout out to these 3 people they’re always so lovely and so genuine. ? the older white lady and the older black women . These two always go out of their way to make me smile as well ! Next time I’m in there I will make sure to get all their names
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February 2021 by Jo W.
DO NOT GET YOUR COVID TEST HERE. I am still waiting after 4 days for my daughter's test. I finally called the lab -- apparently no covid tests were dropped off this week at all. They said it was walgreens' responsibility to communicate this. They did not. Go to CVS. In both cases results were back in 36 hrs.
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September 2020 by Perez Maxwell
Great staff. I get my flu shot here every year.
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July 2020 by Albert B.
Went to the drive thru Covid -19 test site at 4353 Lake Otis Parkway in Anchorage Alaska. The staff was so professional and I felt all the CDC precautions were being instituted. Ashley was my first contact person and her demeanor put me at ease. The Pharmacist who administered the test was extremely professional and his instruction was very clear.I highly recommend this facility.
