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January 2024 by Patryce Jackson
Exceptional service from Representative Jimmie Smotherman. He was very informative and assisted me with a smile. Thank you Sir for your service
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January 2024 by Kapp TK
I was helped by Jennifer mecey she was literally amazing !!! She made Opening my first bank account super fun .
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December 2023 by Kendrah Underwood
Melody at Brentwood was simply amazing! She provided exemplary service, answered all of my questions and the entire experience wonderful. As a new customer, her level of professionalism made me what to refer West Community Credit Union to all of my friends and thanks. She should definitely be a spotlight employee!
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December 2023 by Raven Desota
Devonte Davenport and Melody Martin were absolutely awesome. They welcome me into the branch, provided smart solutions, and kept my information safe. Thanks WCCU!
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December 2023 by Tammy Hayes
I found Devonte to be a very professional, personable, helpful, and knowledgeable young man.I seek his assistance whenever I am at West Community Credit Union (Brentwood location).
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November 2023 by dee bills
I want to thank Nyeisha for helping me with all my concerns last week. You were patient with me and we made each other laugh through it all. Thank for your excellent customer service.
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October 2023 by Camilla Austin
Melody Martin was awesome..knowledgeable, helpful,friendly. She guided me in a positive direction for my best interest. She entered the information in a speedy and concise manner. I really appreciated all of her help.
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October 2023 by Randy West
Very friendly and professional staff, Nyeisha my teller greeted me with a big smile very polite and courteous thought she has been doing this for years then noticed her teller in training sign. Great attitude she will do well in her profession.
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September 2023 by Tom Rector
I just stopped by to close my business account. They took it personally, and a manager actually tried to make it difficult for me to access my bank records so that I could reconcile my accounts. I will take my business to somewhere where i'm treated like a customer.
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August 2023 by Zym Zen Zaz
Bria is 5/5 stars with customer service! She is courteous, respectful & very professional. She's gone out of her way to ensure that my experience with WCCU is beyond measure.
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July 2023 by Michael Thompson
I applied for a signature loan with WCCU and was assisted in the process by Bria Barnes of the WCCU Brentwood branch. Ms Barnes was very helpful throughout the process of applying for the loan, informing me of the loan’s approval and having the documents ready for signing at closing. Ms Barnes has also assisted me on other financial matters at the Brentwood branch.
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May 2023 by Riley C
brittany was great! I entered and was greeted by kindness, she was very helpful and got what I needed done quickly and sufficiently.
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April 2023 by Doug W.
I have banked at WCCU a very long time in Brentwood. I have complained several times about the poor attitude, discourteous behavior, and rudeness by the tellers at the drive through. Today, however, I am happy to say that there us a great teller at the drive through that IA always smiling, friendly, recognizes me, has a pleasant and nice way about her, and is truly very helpful. MISTY makes being a member at WCCU a more pleasant experience! Thank you Misty! You have restored my faith in that you can do your job well and be nice at the same time!
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March 2023 by D
I spoke with Brittany, who thoroughly explained to me about the CD special. She was so helpful and answered all of my questions with a smile.
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February 2023 by Will M.
I've been a member with WCCU for over 20 years. Over those years, I've established friendships with most of the employees at the Brentwood branch particularly MIRELA JAKUBOVIC.. Even though she's been transferred to a different branch, I still call her and she's always willing to go above and beyond to help me. She's a true team player. An employee that WCCU should take pride in having her on your team..
