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April 2024 by Tunye Thomas
This is my favorite CVS store. The store manager LaSandra K and team member Jewel M are the sweetest individuals I know. They are kind, helpful, patient, and very knowledgeable. If there is ever an issue I may have locating something, they are eager to help, no hesitation. They are patient with me with learning what’s what with using my FSA card. Trust me the insurance does not make it easy for me. So I am here to say thanks and show my gratitude!
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February 2024 by Turdfacey
This is the best pharmacy! Katie and Gavin are great pharmacist. They answer your questions and don’t rush you. They fill your prescription in a good time and are affordable. Joey and Trevor are fantastic! They are friendly and extremely helpful. Everyone here knows what they are doing and will help you in any way they can. I trust them completely with any refills or new medication I get.
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February 2024 by nicole Roberts
The manger in that store would not honor another store price even though I should her my receipt!! She said “no it’s up to me” !!! “ This is my store “ Them Yo people you already know give them a little they take a mile!!! Girl you still gone get paid Don’t go on St. Charles Rock Road next to DePaul!!! She is wicked
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January 2024 by Iker Mendieta
Friendly staff and very clean store
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November 2023 by Theater of the Absurd
If your a veteran using VA health care I would advise not going to this location. The pharmacy staff is rude and doesn't know how to do their job or not interested in doing so. They would rather send you off then do 30 seconds more work to find out how to input VA health insurance. Extremely rude almost to the point where I felt threatened. Told the store manager about the pharmacy techs... The pharmacy tech starts yelling at the store manager. Extremely unprofessional. Veterans stay away your not welcome here
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November 2023 by Marshall Ghilespi
Sent in a prescription for insulin, said it would be ready by 3. Get here and they’re out of stock. No one notified me so that I could make arrangements elsewhere.
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November 2023 by Elyssian
Terrible customer service. Not enough pharmacy staff to fill scripts in a timely manner. Retail staff not at register. Mainly self checkout.
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November 2023 by Sherri T.
Were I able to assign a lower "star" that would most certainly be the selection I'd make. After researching to see If I could get a Walk-in Covid booster at this store I stopped by on my way between errands to do so. When entering through the front door I noted the store seemed devoid of people. In particular? There were zero employees in evidence, and? Though I did call out multiple times no one answered. It crossed my mind there could be something amiss going on, but decided to walk around the left interior perimeter of the store to arrive at the pharmacy. There was a solitary woman standing at the counter and from recalling at minimum 4 or 5 employees behind the counter doing various "I look busy" type actions. I noted there was plenty of very visible signage there welcoming guests to their walk-in, no appointment necessary appointments. well, good. I waited at least 15 minutes. In that time not one single person behind the counter, acknowledged my presence in their store. nor did anyone ask if I might need some help or to suggest that they're busy but would be with me shortly... nothing. The woman in front of me was the only other guest there. So, no lines nor hoards of people waiting for service, nor booster shots (thankfully!) A young man did approach the counter, mumbling, admitting he still hadn't fixed "the issue for her yet. He left the counter again, then at length returned and gave her a bag. To her dismay and annoyance, it was the wrong person's meds. Thankfully, she noticed it. My turn. I stated I wanted a walk-in COVID19 booster and was told after asking if I'd made an appointment (What??!??) I could not have one. I suggested he might read the very prominent signage contradicting his message to me. He waved his hand and said they had changed that policy and that I couldn't have one even though I was the only person standing there. I asked if they had the meds? Yes. Was the person who administered the shot present on the property? Yes. This genius told me I must go home and call them to make an appointment for the next day even though I was standing there right now ready and willing to have this done with all my paperwork and my everything that I needed to have the booster done. The guy I was speaking with called "Joe" or whoever it was busy in the back twiddling too in the back and asked , "Can SHE get a booster shot?" Loudly . Just as loudly? Joe quipped rudely, " NO! She can't. Please understand there weren't lines of people. I was the only other customer in the Pharmacy department. I gave up, and shook my head looked at them incredulously and left. I checked the current info online today and even today it still indicates that I can be a walk-in guest to receive a booster shot and do not have to make an appointment. Don't waste your time folks. This is nonsense, utter nonsense.
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October 2023 by C L
The worst Pharmacy! Go to Walgreens!
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September 2023 by V L
This review pertains more to CVS as a company than this store. My old health insurance used to force me to use their dysfunctional pharmacy (i have record of order and wait times if anyone wishes to question this). Luckily new insurance didn't do this and i haven't been in a CVS for almost 3 years.Needed a custom greeting card made and CVS was the first advertised option, gave them another chance and BIG mistake. Text on card was cut off, BUT nowhere near border in their interface. Don't trust this company for ANYTHING! Isn't worth time to return card- easier to leave this review and have someone else print it. Will never step into a CVS again.
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August 2023 by ray ray smith
This is my neighborhood CVS usually shop here a few times a month on every visit it is always a pleasant experience. Never any negative things to address.
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July 2023 by James Carroll
I had my credit card stolen. The individual who stole my credit card went to this CVS and charged $2124.97 on my card. I am not sure why no zip code or identification for this purchase was required?
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May 2023 by nick secker
The older man that was a manager was super rude . He cussed at me, also was very unprofessional in attitude. I was not greeted in store, definitely did not feel welcomed. I will not be returning
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May 2023 by cm buckner
I'd like to recommend the CVS Pharmacy at 12380 St. Charles Rock Rd., Bridgeton MO. It was clean and well stocked. I like the way the store is laid out. I found everything I needed without searching around too much. The store personnel were efficient and friendly. I look forward to shopping at this CVS again in the near future.
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May 2023 by Cindy Walsh
I had one of my best visits ever at my CVS location thanks to Joey in the Pharmacy and Sandra at the store registers. Both are employees that deserve to be commended for their friendliness and willingness to do what it takes to make a customer happy.
