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July 2024 by Leigh Mann
I’ve come here multiple times at 4:30 to see they closed early.
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July 2024 by Amber Bax
After going to Quest 5 times and being treated like I don't exist there I ended up switching to this LabCorp. The staff at this location has been a breath of fresh air after feeling defeated and almost giving up on having my blood drawn all together. I'm grateful I landed in their hands and I will continue to go back to this location here forward for any blood work!
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June 2024 by Flawed Angel
I do not recommend this place for children!
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May 2024 by Anabel Lorenzo
Personal are not in a "customer service" mode. Also, my mom went for bloodwork and got a bad bruise. After 2 days of putting some ice is still pretty visible and tender.
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March 2024 by Shimi's Life
Glad the tech that used to put me down about my veins is no longer here. He was rude. Don't bother making an appointment. It's never honored. Why does my job recommend labcorp. I get better service at Quest. Guess I'll just find a different Labcorp.
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January 2024 by Andre McKinney
On 1/2/2024 I came in to have my blood drawn.When I went to my appointment on the 1/9/2024 my blood was lost and had to retake 1/9/2024 my blood was drawn the second time with results.Where’s my blood drawn from the 1/2/2024 date.Is this a Hyppa violation for losing my blood at the lab.
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October 2023 by Amanda Brown
Denise got me in and out before my appointment time with a laugh and smile. I really appreciate it!
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September 2023 by Bill Lail
I showed up on time with the order from my doctor for blood work. The order automatically coded for Quest out of my doctors system. My doctor said Labcorp can use the order. Other Labcorp offices took the doctors order in the past and correctly coded the tests per the Labcop codes. This staff were angry at me for asking them to process the doctor's order. I left without give blood. I didn't want angry people putting sharp objects in my arm.
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September 2023 by Cindy O.
I would give this a minus grade if I could. This Lab Corp is inside the DePaul Hospital Medical Building. The office is small, outdated and dingy. I went to drop off a stool sample for my husband and there was no one at the desk. I tried calling the phone number and I could hear the phone ringing in the back but no one answered it, I got a recording. I could see one of the techs walking around in the back. Someone finally came out and asked what I wanted and I told them. She said I had to check in the patient on the kiosk before I could get any help. I did not have my husband's ID or medical cards with me. She told me I had to have them to check in. She was rude and condescending. I drove all the way home, came back and checked him in and had to wait 10 minutes for them to call his name so I could bring the samples. She brought up the doctors orders and said there were no orders for two of the vials and the one she had she said the sample had to be frozen. (????). Needless to say, I left the samples there and told her if they couldn't use them to throw them away. She proceeded to say (in a snotty voice) "Have a nice day". Called my doctor's office and they said she was totally wrong. There were orders for all three vials and the one sample did not have to be "frozen". I will never go back to this Lab Corp except maybe to tell them what I really think of their facility.
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August 2023 by Kayla Williams
Customer service here is terrible.I set an appointment for 10:30 because that’s all they had. I needed to go in for my blood work and glucose challenge. I came in at 10:35 and no one said hello, no greetings very rude and told me they close at 11:30 and kept asking me if I drank my drink. Obviously not if this is my appointment time. Then another tech told me it was too late because of the time they closed. And instead of accommodating someone who had an appointment they were rude and dismissive. I’ll drive 30 minutes away for another location before I ever step foot in here again.
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July 2023 by Lashaun Wallace
Very rude and took an order my doctor put in out of the computer!!Really need to file a complaint
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July 2023 by Karl Webb
Outrageously understaffed. Otherwise, they’re very courteous and professional.
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May 2023 by Sierra Oberloh
Didn’t run the correct tests my doctor ordered probably due to them joking around the whole time.
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May 2023 by Victoria M.
The only reason I am not giving 5 stars is because of machines being down which isn't their fault but it made it a hassle because I had an appointment and they didn't know so everyone was going before me and I made the appointment because I had to be back to pick my daughter up at a certain time. I finally told them and they got me in right away even if I was a pain to them because they were busy the guy was still very nice and very quick and usually I am almost in tears because I don't like needles even though I give shots all day long! But he made it painless.
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February 2023 by Chris Carter
The Phelbotomist name James was very nice and concerned about how I was feeling. He made me feel very comfortable and relaxed. I had a great experience. I didn't even feel the needle go in my arm because he was gentle.
