Metro by T-Mobile offers an affordable and customer-friendly experience for mobile and SIM card purchases. Customers have expressed satisfaction with the knowledgeable staff, who provide great advice and assistance with cellular concerns. The store's manager has been highlighted for her efficiency in handling transactions, often completing them in about 20 minutes. However, it is noted that the store does not provide receipts of payment due to their policy. Staff members are recognized for their patience and helpfulness, ensuring a positive experience for all customers, even during busy times. Overall, Metro by T-Mobile is recommended for its great products and service.
I took my dad to this location because he needed to switch to a different phone company the representative we dealt with was Vamsi he was very helpful, professional and went above and beyond to help fix the issue of transferring the phone it roughly took almost 2 hours he worked with us the whole time and make sure we left... read full comment
June 2024
Satya was very helpful in getting me set up with a new plan and adding a tablet to it. Happy with the new service.
March 2024
Both times I have been there I was happy when I left. I would recommend metro it's affordable, great customer service, as well as a great product.
