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June 2023 by Brittany A.
I've banked with Central Bank for years through Eldon and Lake of the Ozarks branches, the customer service is always impeccable -- at those branches. I moved to California this past year and every single time I have had to use the California branch in the Village Green for bank service, the tellers act disgruntled, not helpful, and they do not ever act friendly. 0 customer service skills at that drive through. Never a smile, whether I'm asking a simple question or making a deposit -- they never act warm or happy to have my business. There's always a hang up or snag where they "can't do" something for me but when I call the Central Bank 1-800 customer service line or drive 30 mins to another branch, there is NO issue and they are happy to take my business. I've worked customer service myself, I know there are bad days, but it's not possible every day is a bad day there. It's a shame there's a bank branch in the town I live in that I dread to use because of the tellers.
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May 2023 by Janessa Braccio
Proffessional and welcoming this bank provides EXCELLENT customer service
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April 2023 by Google user
Deanna Benne helped me set up my own account and she was very helpful and very kind. It was a good experience. Thank you.
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March 2023 by Braxton Battles
Deanna was very helpful and very friendly. They had very friendly service and was quick to get me taken care of.
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March 2023 by Slim Gotti
Ms.deanns benne was very helpful even when I thought all hope was lost she saved the day thanks for the and I'll recommend anyone to give them a try you might just be surprised at what they can do thanks ms.deanna
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March 2023 by Leona Hudson
Deanna Benne helped me set up my own account and she was very helpful and very kind. It was a good experience. Thank you.