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March 2023 by Cindy Sharp
S&W has been top notch for me and my family since 1987, they have blessed us tremendously through our hardships with sickness and financial struggles as well as being here promptly every time they were called both in our businesses and personal need. I will say I literally love Bob the former owner and the new people are awesome as well he wouldn’t have sold it to em otherwise!!
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March 2023 by Gina Birkemeier
Have called 3 times over the past few months to make sure we’re on their “forever full” program because we’ve not seen anyone out to check or fill in a long time.Was told all three times, “yeah- we have you on the list.” I should’ve known better by the tone general indifference to my inquiry that no one at S&W was paying attention.Now we’ve run out of propane again- last time in the freezing cold. This time in the middle of a huge celebration leaving us in a rough spot for cooking.If you need reliable service- don’t call these guys.
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March 2023 by Annie Goode
Was in need of tanks being filled and they were courteous, kind, and helpful! Great family owned business!
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March 2023 by Rebecca Bixby
Extremely responsive, professional and reasonably priced.
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March 2022 by Duffer Weaver
Great people and great service
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March 2022 by Tim Collins
Quick service and good people! Worth the drive to get quality.
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March 2021 by kent hughes
Pulled my tank over a rental disagreement in the middle of December. I have cancer and going thru chemotherapy. If this is the way you treat your locals I want nothing to do with your business anyways. Very rude people look elsewhere for a provider you will be less stressed. She knew what she did, could have scheduled a pick up but instead I came home to a cold house and no propane tank.
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March 2021 by Jason Blankenship
Bought a house that had a propane tank in it and I didn’t know much about it. Someone from S&W showed up at my house and told me that my tank was leased from them and I needed to call down to the office to get setup. I let 30 days go by without calling (terrible I know) and someone showed up yesterday and swooped the tank up like a repo without saying a word, while we were home. Funny thing is had they just asked I would have filled it on the spot and setup a yearly fill schedule. But instead another company will get my business and they earn bad word of mouth for life.
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March 2021 by Jennifer Pirtle
Only propane retailer opened on the weekend in VERY BUSY Lake Ozark. Professional, kind & clean. Highly recommend to visit - family owned business.
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March 2021 by Michael Cisar
Prompt staff! They had a service technician at my house the same day I called. Tim was experienced, and knew what he was looking at. He helped me (a first-time propane tank owner), understand what I was looking at and how to maintain the tank. I happily signed up for their regular service call schedule. Thank you!!
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March 2021 by Sebrena Shellman
Great servoce
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March 2021 by Jared Ball
Good reliable company for propane
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March 2021 by David Gorby
Rudest people I’ve met in Missouri, wouldn’t buy propane from them if they were the last people to get it from. Called about a wall thimble and the guy said they sell them, drove over to them and he’s shaking his head at me before I got to the door and told me they don’t sell them and that I didn’t call them when I most definitely did. Both the guy and lady were rude as could be
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March 2021 by Hanna Derritt
Excellent customer service, thank you!
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March 2021 by Blair Mullett
Great business and friendly staff . Every time I call, they get to us right away!!! I called for a fill today and they came out within a couple hours!!!
