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March 2024 by Sarrah Steward
You order something with expedited delivery and it sits in their possession for over three days is terrible service
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February 2024 by Jessica English
They were really helpful with questions I had regarding my package.
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December 2023 by Ashley
They suck. No one ever has an answer as to why stuff gets messed up. Then the number they get you to don't always answer
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December 2023 by Mr And
Driver left my package out by the highway under the mailboxes. Not the first time I've had problems with this .
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October 2023 by Ashley Wilkins
They are the best! Thank you to Daphne who helped me locate a package. She is so nice and didn’t even hesitate to help
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August 2023 by dan dopuch
Live in Clearwater UPS said they could not find. Complex been here for over 25 yrs. UPS has been in complex hundreds of times they have complex address building and unit number. They want $50.00 an hr pay????
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August 2023 by Destiny Bjelland
I had no problems with packages being delivered to my house but a few months back they stopped delivering to my house and would leave the packages by the road. I have a long driveway so they're forcing me to walk all the way to the mailbox to retrieve my package. When we confronted them about it, they said the bridge to our house is impassable (accordingto their notes). Which is funny because nothing has changed on our road and I saw that someone else has had the same note for their address. UPS, you might want to look into who is delivering to these houses and talk to them as to why they put that in the system when it's not true.
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August 2023 by Papa T
The UPS representative said they have refrigerator service for medical shipments. Got to the store and they said no we don't.
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June 2023 by Cody Matthews
Delivery of 3 products was supposed to be at my home today he delivered two and said could not find the other one and just left did state its in there somewhere...Sad excuse for being lazy..
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May 2023 by rollo floriez
Friendly staff, however... I called days in advance and requested my items to not leave the facility (as I wouldn't be home to get them) and I just barely made it in time to the depot before they tried delivering them again (which would've cost me 2 hours of driving)
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April 2023 by walter graham
UPS is a sad excuse for a company of any kind. they give you a phone number and the recording asks if you wish to speak to a REAL person, but they never intend to connect anyone with a real person. There is no accountability with this company. I was sitting in my livingroom when the UPS truck driver came up to the door. They did NOT knock. Instead, they chose to leave a sticker, "sorry we missed you". WHAT! and now I have to wait 3 more days for them to make another feeble attempt, with no alternatives. UPS is a ZERO company.
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March 2023 by Susan Hornberger
They will not deliver to my house. They say the road is impassable!! I go in and out every day. They used to deliver, but now the new driver just doesn’t want to deliver to my house. The road has not changed. They have left packages by a highway and in the middle of a road!!
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December 2022 by Kaylee Larson
Worst UPS franchise in the country. Don’t go to this 3rd party garbage, stick to Camdenton. Paid for overnight shipping, told I was entitled to a refund from the corporate office representative, went in to receive it and the franchise won’t issue it. My package is now 5 days late, hasn’t even made it there, and on top of it they can’t even tell me where it is. Critical documents are almost a week late, and I’m out a 100 dollars.
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December 2022 by jrg dds
UPS did not deliver my package Tracking Number 1Z45Y5550310341257.They say they did, but after three hours on their website and trying to get a live human being. I bought the Item again and had it sent a different way. The mindless computerized customer service absolutely sucks beyond abysmal. You're better paying more with UPS competitors and getting a real person to help if you have a problem.One star only because I couldn't post zero!
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December 2022 by Jesse Jones
Absolutely worthless in every way imaginable. If "they" made any attempt to resolve situations I would have kinder words......updated: Thanks for the generic response ? ? ?. "Dave" in India was more help ?.
