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October 2023 by Cindy Reimler
Had to wait for assistanve
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July 2023 by Todd Priest
Awesome selection
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July 2023 by Mr.Perkins
Go pick up some Jordan's
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March 2023 by Michael Raney
Worst customer service. I called them for a pair of shoes only to get there, and they said they didn't even carry my size after I spoke with who claimed to be the store manager and confirmed they had my size shoe in store. I drove almost 2 hours to be told they don't even have 1 pair in any size.
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March 2023 by Benice Cannon
Nice clean cheerful store, lots to choose from
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February 2023 by Catrina Craver
Never fails always comes through with the Jordans
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January 2023 by mike Lindsey
Fun shopping friendly staff
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December 2022 by lost abe
Friendly customer service
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October 2022 by Ken Shields
1 star is being generous for this location. Ordered shoes online and delivery was supposed to be 5-6 days. It's been a month and its still sitting in this store. They do NOT answer the phone. I called probably 80 times in one day and NOTHING. What an absolute joke. Fire everyone in this store. Completely worthless. I hope they take away their $15 Joe Biden hourly wage and fire this worthless staff. They wouldn't last a week working at Chuck E. Cheese.
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July 2022 by Kandice Hendershot
I didn’t have a great in store experience today. I ordered shoes online that I didn’t love so, I went to return them at the Cape Girardeau store. I went right at opening time and there was a gentleman opening the store. I caught an immediate vibe that he was irritated. I mean, I just want an exchange or a return. He opened the box and says “we don’t have these.” I said “I ordered online, I don’t want the same shoe. A refund is fine.” I paid $130 for the shoe. I had the packing slip and the email showing the amount. He tells me that the computer wants to refund me $99. Then says “This is why I hate my job.” He then says he thinks part of my total is shipping and they don’t refund shipping and I say “No…shipping was free. The shoe was $130.” He rolls his eyes and says “Shipping isn’t free. We don’t do free shipping.” Whole time, I’m not having an attitude or anything. It’s just awkward. He calls his manager. The manager I could hear him talking. He tells him no worries just override and refund. I show him where I had free shipping. I’m a FLX member. Anyway. I got my refund but, I give it a 1 on customer service and a 10 for the manager on the phone.
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May 2022 by Lee Wright
The Manager there is awesome helps out alot
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April 2022 by Latanya Harris
Love my shoes they have the size that I needed will be returning soon
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April 2022 by DuckieR11
Bought shoes here a year ago, went back and they were over 50% off
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February 2022 by Robby Sumner
Only place in Cape Girardeau to buy retail Jordans
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January 2022 by Mr.573 preach
Selection was garbage had the same trashy selection as Hibbetts.
