Coad Toyota in Cape Girardeau, Missouri, is a reliable and customer-oriented dealership that offers a wide selection of Toyota cars, trucks, and SUVs. The staff at Coad Toyota are known for their pleasant and helpful demeanor, with sales consultants like Donna Donmeyer and Nigel providing excellent service and answering all customer questions. While the majority of customer experiences have been positive, there have been a few instances of poor customer service from the service advisor Alicia Prince. Customers have reported her being impatient, rude, and even walking away before they could finish speaking. However, the service manager has been responsive and professional, and the dealership has made efforts to remedy the situation. Overall, Coad Toyota is highly recommended by its customers, who have praised the dealership's fair trade-in figures, competitive financing options, and efficient purchasing processes. The staff, particularly Paul Horton, Shane Morris, Dana Horton, Mike Baker, and Alexis, have been consistently praised for their outstanding service and commitment to customer satisfaction.
We had a great experience at Coad Toyota. Ben was a helpful and knowledgeable salesman. Shane offered us a good and fair deal on our new vehicle. Highly recommended!
August 2026
Ben Brotherton is a knowledgeable salesman but he is not pushy. I thoroughly enjoyed doing business with him.
July 2026
Alexis Hernandez was excellent to work with. He was very kind, knowledgeable and able to answer any questions I had. I really appreciated the fact he was able to close the deal in a timely manner and get me out the door. I am in love with my 4 Runner!
