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August 2025 by Lucas Beine
I mean it's Menards!
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August 2025 by Kaye Staples
Great store! We can always find just what we need there!
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August 2025 by Gene Floyd
Decently organized store and most of the staff is friendly and helpful.
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August 2025 by Laura Westrich
Went in to grab some household supplies. We snagged a great price on a few things. Remember your rebates when you shop. So simple to send in and receive in the mail. We like to save ours for special purchases and the savings do add up.
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August 2025 by a a
Decent selection but the employees are no help, plus I waited in 3 different lines for over 15 minutes when they weren’t even that busy.
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June 2025 by McVace Nelserson
Would be 5 if it wasn't so hot in there! All the employees I spoke with said it's been broken for ever and they were all so hot! I feel bad for everyone who has to work in this heat with little A/C
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August 2024 by Jason Davis
Note* don't spend a large amount of money there if there's a chance you will need a cash refund. If you spend $500 on an air conditioner and take it back the next day because it quit working you will not get your cash back. But a lovely gift card something you can't spend anywhere else.
I've spent several thousands of dollars at this location in just under 3 years. Mostly soil, paint, hot water heater, PVC supplies, plants trees. Extremely expensive pool supplies. Just to name a few.
I've never had to return anything until I've dropped 550 bucks on a window unit. Had to have it replaced. just quit working. We've had it replaced again 14 months later. All within the listings 2-year warranty. So two air conditioners within two years both have crapped out. The customer service was the poorest I'd ever received. But you'll go up ounce of care whatsoever. I asked to speak to the store manager or manager on duty. They refused and sent some one else that didn't do nothing but escalate a situation she had no idea what she was talking about. Tell me I would have to contact the manufacturer about the AC. However that's not what the listing told me to do it told me to bring it to the store. I asked again this week to the store manager. Finally the mod casually walks up. Gives me an air conditioner that's not even as powerful as the one that crapped out. And $180 gift card that I will never spend. And we still have an AC problem being not enough of it. They didn't have anything in stock equivalent to accommodate our needs refuse to give me a refund and sent us on our way smiled at the door. I've worked in customer service my whole life 20 plus years. And I still currently do. If I had talked to my customer the way that woman talk to me today I would expect not to have a job.
I'm done with Menards I'll go back to Lowe's a little bit more for a better product and customer service
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August 2024 by James Roberts Roberts
Once again another reason contractors avoid Menards like the plague. Getting them to honor a good size rebate is like pulling teeth. Do they not understand that that 11% rebate is there to guarantee another $100k spent in their store. Guess just go a half mile down the road to Lowes
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July 2024 by john
Not much service
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July 2024 by Bill Morrow
Have spent over $ 5,000 with Menards in the past year remodeling a basement and building a new fence. Have done business a long time with the Cape store. Bought a weed eater there in May that stopped working after a couple of uses. Took it back and was told to take it to a repair shop since they have a7 day return policy which is kind of ridiculous for a product like this. Ok, so that’s your policy but it’s terrible customer service and relations. From now on I’ll do business with our smaller hometown hardware store. I won’t be back to Menards.
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July 2024 by RRR RRR
They can take the rebate offers and ditch them!!! Just give us the savings up front!!! It's the biggest rip off!!! That's why the millions we spent over the the last few years have been with lowes or other local vendors only about 1% was at Menards, worthless ripoff store!!!!!!
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July 2024 by scott gunnels
Great all around shopping experience. Wish we had one closer to Jackson Tennessee
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May 2024 by Kevin Cracraft
Shelby in hardware was BEYOND HELPFUL!!! Excellent service
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May 2024 by Rick Wood
The young man in the cabinet department was very eager to help.
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March 2024 by Joe Stone
Been building a house and started out ordering material from anywhere that was cheapest on material I wanted. Quickly learn there is two stores in the area that stick by the what they sell and have customer service. Menards and Buchheits are the only stores I shop at now for building supplies.
