-
September 2023 by Mary Jones
I love it here ...The crew is very helpful & informative. If one doesn't know, they will get someone that do. Customer service is above & beyond excellent.
-
March 2023 by Megan
Mostly reviewing this because of a specific person that works here. The last few times I've gone he was working and he is super nice. I can't remember his name. He helped me pick out a new phone that fit my needs. Then next time we went he helped my husband get his new phone working when we couldn't figure it out.
-
February 2023 by Brian Patrick
The associate was very helpful and attentive. The device I was interested in was not in stock but he took my number and promptly called me back to let me know one would be in stock on Friday. I was given a very good deal to port my number and will have a very nice phone with a great plan for less than 100 dollars. I would highly recommend this retailer to others
-
December 2022 by Gene Martin
Customer service was excellent. If you ever need help ask for Lucas he is well knowledge in what type of product to suit you best.
-
November 2022 by Adam Brake
Bought the newest version of my OnePlus 10 here and I also got the deal with 100 gigs for $50 a month so my bill for the phone and 100 GB around 120 a month is a very good deal because I never run out of data between the hotspot on the phone and the mobile hotspot I can get internet almost anywhere...Metro PCS is a great service to go with!!!
-
October 2022 by Kim Marsaw
Love this store the staff is very friendly and I will go back there to shop Thank You for your service's
-
October 2022 by Bev Ford
Wrong business. I was at Harbor Freight which is about 2 doors down from Metro.
-
September 2022 by Blake Nolen
I've always had great service with Metro pcs and I've always felt like a valued customer. Had multiple phone related issues today and they were able to help me out. Going to continue doing business with them.
-
July 2022 by William Walters
It isn't the manager or store owners fault exactly. But basically I switched to them was told 5G is available where I live and even on their website the coverage map says there is. Well a customer service rep told me it is only LTE. And that doesn't barely go any faster than 5Mbps on their service. And of course it doesn't matter that I was mislead due to them being mislead by corporate. They should have a huge sign saying not a corporate store and we don't have to listen to what corporate says. I feel that I have been more than reasonable.
-
December 2021 by Lord Frieze
t-Mobile customer service is the worst thing ever
-
November 2021 by Lynette
Worst company ever . Everyone I know have a problem. Today my sister is on the phone with a representative explaining that $128 was made at the store on tues and now today all phones are off. Before my fiancé switched he experienced the same problem paying his phone bill and phone service being terminated. Of course after you go above and beyond you might be able to get your money back but they may tell you that you paid to keep your phone number and not the service ??♀️ very stressful I do not recommend.
-
November 2021 by Brian Biri
These people do NOT answer the phone to provide customer service. This is the closest local store and just 35 miles from my house. We've been trying to call twice a day for a week to get some customer service and they don't answer the phone.
-
June 2021 by Brianna Thomas
I worked at this location beginning of last year. I was living with my mother and sister. My mother had COVID and they still wanted me to return to work so they “discharged” me well at least that’s what they put for the reason of separation. The team lead Jennifer whole vocabulary was profanity and making racial slurs as jokes. To make matters worse I have been reaching out to Jennifer Jackson and Steve Bzeih for my W2 from last year. Would you believe a year later I am still reaching out for that W2 and no one has contacted me or responded to me. Is there any other way I can get my W2 because this company I worked for is clearly not going to?
-
October 2020 by Jennifer Hensel
Staff are friendly and courteous. They go above and beyond to help the customers with any problems they are having.
-
September 2020 by Julius Kemp
Great customer service and help getting a phone and plan to fit your needs
