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April 2024 by Migo’s Family
they lost the pieces to the bed i brung in and wouldn’t take it now i have a bed that had all pieces when i dropped in off that i can’t even put back together!!! HORRIBLE not to mention my bed was damaged and they tried to say i brung it there like that, this was a brand new bed that had never been used!!! i also seen them throw some of my clothes in the trash!!!
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December 2023 by Alicia Marler
I drove over an hour to get there, with a whole laundry basket full of clothes. They told me it would be an hour and a half, I said oh wow that long ? (Because it didn’t seem very busy) she said yes, we will try to get to you as soon as we can and I said okay. I was there for maybe 15 minutes and got a text saying they were done. I was surprised because it took me 15 minutes just to fold everything in the basket. Not even looking at it. They took 3 items and that was it. I don’t think they even looked through my whole basket. If I didn’t drive over an hour to go there, I wouldn’t be so upset. I would recommend the Arnold location and will not be returning to this location. The staff wasn’t very pleasant. They seemed bothered that they had to do their job. Which they didn’t even do properly.
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December 2023 by Maggie
Worst Once upon a child retail shop I’ve ever been too. Don’t waste your time or money. The workers there have no respect and look at you rudely and if it’s franchised like Goddess because where I’m from “my once upon a child” never gave me any issues or had problems period?
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December 2023 by Lori James
First time I had been there. Size newborn to size 16 kids clothing. Christmas onsies, Christmas outfits, sweaters, sweatshirts, jackets, coats, shoes, boots, 2 piece pajamas, zip up one piece pajamas with feet, toys, books, strollers, baby carriers/slings, lots of different things to choose from. Newborn to 12 months bodysuits/onsies 10/$10. Prices $1.50 & up.
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October 2023 by Courtney Middleton
Have had nothing but bad experiences here. Clothing selection and prices are very disappointing, especially when compared to the stores in the St Louis area. I recently bought a stroller in preparation to bring our baby girl home but once she arrived and I began using the stroller, I learned quickly it was defective. The button to open the stroller would get stuck and I would have to mess with it a lot to get it to finally open. It wouldn’t happen every time but it happened enough that my husband and I were getting frustrated at the inconvenience. I owned the stroller for 1 month, attempted to use for 2 weeks, and took it to the store to explain my issue with the stroller and they wouldn’t honor a refund since the return was past the 7 days even though the stroller wasn’t working properly. Becareful of buying bigger items like this with short return windows from this store. Also, becareful buying strollers because they wouldn’t return but did buy it back for $24 when I paid $60 which means they’ll make more money on a piece of junk stroller. I wasn’t going to sell it to anyone knowing the issues it’s having but apparently they are fine with selling in bad faith as long as they’re making money. So disappointing.
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June 2023 by Vicki Morten
Very disappointing.Drove over an hour and 2 different times poor service and attitude.1st time was told not buying after driving an hour, but understood that I should check fb page next time. 2nd time did chech fb and said nothing but was told pick up the next day. Again drove an hour and expected to do it again. No sorry and they had 6 hours before close on a week day. Lacking in customer service, will go elsewhere with my business who want it.
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June 2023 by Cathy Hale
Nice store with tons of merchandise and great prices!
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April 2023 by Laila Walton
DO NOT WASTE YOUR TIME TRYING TO TAKE YOUR GENTLY USED CHILDRENS CLOTHES HERE! They must only buy from who they know! I have shopped in here and seen some wore out stuff. I took in over 100 items that were perfectly fine, waited 3 hours for them to look at them, and they bought 2 items that were from Walmart! Mind you I had NAME BRAND clothes in with other very nice clothes!! Ridiculous!!
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April 2023 by Haily Bard
This place is a joke I took in some clothes and they took over half of them and gave my fiancé $9 for them and said a lot of things were stained but only 1 thing was and most of the clothes were brand new.
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January 2023 by Amanda B.
I always love coming in this store. I get a ton of clothes and often shoes for a great price. A lot of the clothes still have tags on them. I've never bought toys or equipment so I can't vouch for those, but this is my go to place for clothes!
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October 2022 by Tiffany Lingle
Staff is great but too many new, therefore over priced, items.
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August 2022 by Racheal Cook
I used to love buying from here, but after driving an hour + to sell by daughters belonging, and having to wait until the entire next day to pick up, I will never sell here again. I was offered $47 for an entire tote full of clothes, and shoes which include many name brands, and a $60 pair of Nike snow boots. This location is a total wait of time, and gas money. Go somewhere else.
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August 2022 by popsie morphis
the store was nice and clean. organized properly. staff is always kind and friendly. lots to chose from for any kid's age. prices are very reasonable.
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July 2022 by Photo Cody
A lot of the stuff is overpriced. Like a pair of dirty newborn shoes for $15+? And customer service is actually quite awful. Dropped off a few things to sell and they told us to come back the next day to be paid or pick up the clothes. Tried calling the next day and after a total of 7 attempts still no answer
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June 2022 by Jennifer Montgomery
This place always has something to buy. Store is clean. Parking can be a little tight at times. There is only a week return time frame. I only buy what I for sure want because I'm only in the area every couple weeks. Staff seems nice.
