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March 2024 by Shawn Lincoln
Food is good but custumer service is the worse ive ever seen.. set for 10mins for no reason waiting to order...
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March 2024 by Meghan Orr
Coming from a "DASHER DELIVER" perspective, we waited over 45 minutes for food, just to be told they were out of what the person had ordered. Manger handled the issue very well, but beware of wait time.
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March 2024 by Judy Sampson
We waited in line to order for nearly 30 minutes, there was only 2 cars in front of us. Then once we finally reached the window to pick up our food we had to wait another 15 minutes. I was disappointed in the chicken stripes, they were so small it wouldn't have filled up my young granddaughter. For the price they charge for the meals it differently was not worth it. I will never eat there again
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March 2024 by Tyler Golden
Usually my order is wrong, and the drive thru takes absolutely forever. Especially at night
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March 2024 by D&J Studios
Amazing as always! Thank you!
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March 2024 by Matt Lauer
Spent over half an hour at second in line at the counter. There was also a long line at the drive-through, but we watched the employees doing everything at a very slow pace. We ended up leaving after 35 minutes because no one took our order. I really wanted to try the Popeyes chicken sandwich because I heard it was good, but I think I will stick to Chick-fil-A after experiencing this abysmal service, because I know can reliably get excellent service at Chick-fil-A.
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March 2024 by Trevor T
It's very dirty inside. Especially the restrooms. If you order online the put you at the back of the queue and play dumb about
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March 2024 by Michelle Sledd
The food was good, but to wait 30 to get to order then waiting on food. There was only 1 person that seemed to be working. The people in the back did nothing.
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March 2024 by Amanda Barefoot
Did not get customized order correct. Fish sandwich in the trash.
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March 2024 by Honkey Dong
Waited in line at the drive thru for about 15 minutes, once I got to the kiosk was greeted with 5 minutes of silence. Zero response to my "hello?".Halfway through my order the guy blurts out, "were out of all chicken sandwiches"I just left. They had given up and just forgot to turn off the lights.
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March 2024 by HoneyBee
Went through the drive thru at 9pm in the evening after the dining room was closed but the drive thru was still open. The lady told me to hold on, so I waited about 5 minutes and then said hello to see if anybody was still there and the lady rudely stayed hold on I said. So I waited a few more minutes and at this time cars were lined up behind me. No one ever came back to the intercom. All the cars left. I drove to the front and saw all the workers standing around inside just talking. Unbelievable!!! They just refused to take our orders. If there was a reason they couldn’t have taken our order, then it should have been communicated. This Popeyes has a history of terrible customer service and is losing lots of business over it. It’s a shame because the food is delicious!
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March 2024 by Joseph Bohr
Every time I try to get good it takes an hour literally I've been waiting for an hour and a half for two
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March 2024 by Michael Kennedy
Went in the Cape Girardeau Mo location waited for about 15 minutes with 4 people looking at me The manager even looked at us they were more interested in the drive thru and talking amongst one another then some girl asked do you need help I said yes then in a very rude way said well I'm here all by myself left and went to KFC will never return to Popeyes again
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March 2024 by Linda Lindy
Food great the girl at register was unfriendly didn't even say thank you when we spent $40 only 2 other tables but long
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March 2024 by Shan Hagler
This is truly pathetic to get off work and be in a line for over 30 min just to be told “hold on” for another 18 min. Then was rude over the intercom . At that point I drove off and will never return . Honestly felt like I was a bother. My thing is if you don’t want a job please go far away and allow someone else to do it that actually wants the job. This Popeyes is ghetto and unprofessional. There’s never a manager around. It’s always looking nasty . I use to love Popeyes now I will get Popeyes when I decide to go out of town because this one in cape is pathetic. They need to shut down
