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February 2024 by LORD ARES
Great store. they're really know their stuff
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February 2024 by Chaz Blackwell
Good quick friendly experience
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September 2023 by Dana Storm
Excellent help with fixing my tablet
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July 2023 by John Vandegevel
Tired going in to pay bill to learn that they don't have change, third time in 6 months
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January 2023 by Rusty Holden
We got two new phones and a few days later decided we needed better phones. We never took the phones out of the boxes. When we asked to change phones they said there was a $55 per phone restocking fee. Buying new phones didn’t remove the fee. When asked if that could be waived the rep rudely said if you don’t like the business go somewhere else. Was not concerned or willing to see what he could do. Recommend using Joplin because they will work with you.
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January 2023 by Bailey Comer
Went and traded in my boyfriends phone for an $800 trade in credit and got offered free AirPods just pay taxes, just to find out Zachary E. Employee number ZE247V lied to us. When asked to make it right, he refused to talk to us.
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November 2022 by Abbi Caldwell
Zack was very helpful and made the whole experience really easy
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September 2022 by Regional Entertainment News
Great staff and very knowledgeable was able to lower my bill and get me what we needed ask for Zack he will get you taken care of!!!!
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September 2022 by Three Lunatics Media
Best store in town staff is great!!!!! Better service than Verizon and T-Mobile hands down
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September 2022 by The Car guy
Best service around got me in and out fast ask for Zack very knowledgeable!!!!!!
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September 2022 by Madison Chalaine
Very friendly, informative, and helpful. Was in and out quickly.
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June 2022 by Heather Miller
I was helping my grandmother get a new prepaid phone. It took 3 At&Ts and this one in Carthage did the trick! They were super helpful and knowledgeable to get her phone setup and working. Excellent experience!!
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May 2022 by Gregory Shoup
They’re a mess. New people at the Carthage, Mo AT&T store and service is terrible. Wife spent 2 hrs there just to get a new phone set up that we purchased online from AT&T. Then we got the bill. We were billed $1743 in charges, their error, and Customer Loyalty can’t even fix the problem the Carthage, Mo AT&T store caused. Only resolution was I had to pay the full balance for the new phone that was supposed to be on an installment plan because the installment plan was improperly transferred to the new line by Carthage AT&T store. We were also billed a charge for an extra line we didn’t ask for. All this we had to pay before they could start untangling things. Still no end in sight as of now. Go to Joplin Corporate and don’t waste time here.
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May 2022 by Anna Wisdom
The young man that waited on me was so courteous. He was very patient and fixed the problem I thought I was having. Thank you.
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May 2022 by Virginia Dobler
Great customer service. Phone would not ring and was fixed really quickly.
