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April 2024 by Rachel Reginleif
I've been a Cricket Wireless customer for over 15 years. Got a text on my phone several times about adding a line. Went to Cricket to look at their phones. Asked a lady who was having extreme difficulty hanging ohone cases. Shes needed assistance she.
Took 2 workers to hang up phone cases. While leaving 1 dealing with the line of customers....... this mf hanging cases..... basically looked at me looked at the phone and told me even for the cheapest flip phone in the store ... you know the phone
from 20 years ago.... the cheapest phone they have in the house....... that I would need to be spent $285 to get another line added . That the deal cricket continued to send me basically, wasn't real........ almost $300 for the worst phone they have??? to somebody who's been a customer this long ???? she's running off customers. I didn't even make it to the register. Before she was spewing high numbers for a 40 dollar phone. She ranted off "CASE SCREEN PROTECTOR, PHONE, PHONE BILL AND NEXT MONTHS PHONE
BILL". Without ever leaving the cases she was desperately struggling to hang up. I walked out, went to Walmart got me a new phone and plan. They keep sending text deals and putting out signs but go inside.....
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March 2024 by Brian Mayfield
Rude an ignore people
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December 2023 by Jon Stanton
The store is so easy to get information and access to a cell phone. If you need it, go in there and speak to Angel she’ll set you up.
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September 2023 by Amanda Ishcomer
Angel was very polite and helpful. Switched to cricket in minutes! Highly recommended!
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July 2023 by Heidi Taylor
Went in to the store to use progressive leasing for a new phone they took the hole amount for phone an exercise out of my bank account leaving us flat broke they supposedly refunded the amount of the phone they can't refund the exercise still haven't seen any money put back in my account.
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February 2023 by el blog de jhon
Why need an id to pay your phone billKind of ridiculous I mean I bet u guys will lose costumers for itLogging in for changes in the account is understandablebut to pay a bill how do I change anything like thatSaying identity theft doesn’t help you Are a cell phone company not the FBI SOLVING IDENTITY-THEFTUpdate: then what’s the point of having the 4 digits pin forRidiculous but thanks
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March 2022 by Teresa Hamm
Great people and so helpful
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December 2021 by Amber Hartman
Wasn't happy with them. Really didn't get any help at all.
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September 2021 by Joshua McKinnis
The two staff working were really helpful and knew what they were doing. I will start going to the Carthage store for all my mobile needs. Thank you Sharon and Shaylyn. (Hope I spelled that right)
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August 2021 by Spenser Clayton
It's a joke full of lies that's all they do is sell things to you lie to make it sound like a good deal and can't hold there word at the end this place is a joke!
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July 2021 by Bendizu
This company is a nightmare, writes a client, he is no one who does not know what he writes, I abandoned Boost mobile and this new one seemed good to me that does not pay attention to contracts but uses AT&T towers, I went up the stop and apart from the line page a Mooxe to always have internet with me, everything was nice and perfect at the beginning, then the unjustified bad connections started, I couldn't enjoy it, I couldn't consume it, a mooxe is similar to a cell phone, with the difference that it doesn't have applications, so which one Is the reason for such bad service? You also want to talk to a representative and call, one should prepare for long waits, it is normal, what is not good is that it happens all the time, this company is good but very down.
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May 2021 by Samantha Araujo
Best customer service in the good ole town of Carthage
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May 2021 by Marry Sehrt
Great customer service
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May 2021 by rolando lopez
Excellent customer service
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February 2021 by Zachary Cope
Amazing customer service. I always go to the Carthage location, highly recommend.
