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January 2024 by LORD ARES
Most of the time they don't have any thing you need in stock. So I go to the one across the mall
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December 2023 by Lord Aries
Most of the time they don't have any thing you need in stock. So I go to the one across the mall
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January 2023 by Timothy Wells
Went in today to make change on my account and there was no employee to be found. He came in after 10 mins of me and another customer waiting he was at a store behind metro getting food and left the store un attended.
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December 2022 by Christopher Tippie
The store was extremely hot. Just sitting there in the chair waiting sweat was rolling off of our faces. They charged us a service fee for basically doing nothing I questioned them about the service fee and they said they charge all customers that fee anytime they do anything to their account even after I had just paid the activation fees for the new phones
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June 2021 by Jennifer Evans
Grayson was very helpful in getting my mom a new phone today. Was very friendly and very knowledgeable. He got her set up with a plan she wanted. Highly recommend!
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April 2021 by P H
All they do us rip people off! The only way you're safe is if you just go in and pay your phone bill. Don't buy anything.They will rip you off every time! If I could give them no stars I would! I don't see how people could be so disrespectful. It should be a crime to treat customers that way!
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September 2020 by John P.
Best Metro Store Around. Extremely knowledgeable and friendly. Highly Recommended.
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August 2020 by Clay Martin
He was very rude and told me and my family to get out of the store if we weremt gonna wear a mask
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July 2020 by Dy Whitfield
Turn and run the other way!! Bad store and horrible customer service..also overpriced monthly plans..dude working today had gloves and mask on but proceeded to rub his nose and not change his gloves. He was also rude and hateful. Metro you should get rid of this guy plz!
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April 2020 by Lyni Patrum
I was very happy with the service here today compared to the Joplin Locations. The gentleman that help me and my daughter was very friendly.
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March 2020 by Lacey Craven
Great experience! Love my phone, love the service and thought Levin was extremely nice taking time to tell me and informing me of all about phone I need to know but also keeping me entertained while waiting to get everything prepared. Thank yo. Phone is perfect!
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October 2019 by Steve Barlow
if anyone is thinking about changing Carriage to MetroPCS I wouldn't waste my time because that store has a incompetent store manager along with this staff and we will be changing carriers soon I guess instead of making things right they would rather screw their customers over on phones accessories and everything else they know nothing about customer service all they do is take money and disrespect you and I'm try to make you look stupid and think they're pulling something off on you but that store manager in Carthage knows who he is he's nothing but a smartass but you know what I think my wife showed him up today it showed how incompetent stupid you guys are you bunch of con artest and further mote I hope you guys go under I've got lots of friends out there
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May 2019 by DeAngeloDelCielo Twins
Worst service carrier overall giving 1 star is even too much anyone considering getting service here stay away safe yourselves trouble and find anything else beside this scam of phone service
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April 2019 by Penny Goodan
The manager of the Carthage store is my hero. Any issue I think I have he can fix.
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March 2019 by Sherry Rowell
PCS is the most useless cellular service ever. The young man in the store was helpful but the 800# for customer service is ridiculous. Nobody seems to know how to do anything. Would definitely not recommend PCS to anyone.
