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March 2023 by Cynthia Escalante
First time buying. I made an online order. They shipped super quick and the package smelled nice. Excellent service!
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February 2023 by Lauren and Mik
Received a defective item and owner adamantly refused to accept a return. Instead told me the item is final sale (which you have to search through the website to see) and told me instead bring it to Patagonia.Did not even ask for pictures to see the item and claimed it was not defective when shipped. Horrible customer service.
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December 2022 by patrick irwin
Bought some Christmas gifts for the Wifey. The store was stocked with all kinds of goodies! Got the chance to meet the owner, Heather and her sweet momma. Denise helped me with my selections and I found out that one of my neighbors, Emily, also works there! Needless to say, my future gift shopping just became a whole lot easier! Many thanks.
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September 2022 by Addyson Reimer
A cute boutique in my family’s hometown. I love having watched the evolution of revel, and enjoy supporting this small business. It’s a perfect shop to buy gifts, prep for events, and find cute outfits.
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August 2022 by Melissa Gramley
Great little boutique with lots of optionsGot a cute pair of shoes and several purse/bag straps
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March 2022 by Stacy L.
I was very disappointed to say the least. I made a purchase through Instagram because they kept popping up in my feed and I finally ordered a pair of shoes. After a few days I got a very different tracking number than the one I had received on the initial order and so it was marked as delivered! I never received it. Even though the tracking I formation said that it was placed on my front porch it was never dropped off. I have cameras and went back to look for the day and absolutely no one came by to deliver my package. I tried to call and reach out to the store explaining to them that the mailman had placed delivered on the tracking info.; it was not delivered. I opened an I quirky with USPS and they got back with me saying that they would investigate and that meanwhile I should be able to file a claim through Instagram; that I should also hear back from store management so they could help make it right and at least offer to reshoot the item. I stead they've ghosted me and have given me the run around. I would never buy from them again. It's not the money that I spent; it's the principle of not having any customer appreciation to retain me as a customer.
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March 2022 by Deedra Dunfield
They have a nice selection.. and the employees were very helpful and friendly
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June 2021 by Ashley Buchanan
I absolutely love Revel Boutique! The staff are amazing and so inviting! Definitely my favorite boutique!( + The staff always dress so pretty!)
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May 2021 by Megan Reavley
Shout out to Revel Boutique in Carthage MO. These ladies are so thoughtful and kind! I had a wonderful experience there a few weekends ago. They are so helpful to help you find just what you are looking for. These ladies are so uplifting and kind. I can’t say it enough! A couple weeks after stopping in they sent me these shoes as a surprise thank you for shopping with them!
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February 2021 by John Nicholas
Great brands, great sales, great people! If you don’t know about this place, you should!
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January 2021 by Lilia Arteaga
Went in for my first time. Didn’t have a problem coming in and shopping until I had to pay upfront.. the worker had not problem leaving me there waiting while she walked away and decided to help a new customer that just walked in. I felt second. I just felt for a lovely boutique they were unprofessional. Took way longer than what it should have to checkout. I was annoyed and almost just left my things. Don’t really rate but I wouldn’t really want to go back. This was my personal experience
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December 2020 by Sydney Alexander
UPDATE: I was eventually sent a replacement of the item that I ordered/never received. I am updating my rating in result of receiving the product that I ordered, but am still very disappointed in the process it took to get this solution. Mistakes happen, but the customer should not have to go through a process like this to receive items purchased.ORIGINAL POST: I have yet to receive my item that I ordered online. The tracking provided shows that the item was never received by the post office, and this was over 2 weeks ago. I contacted their customer support after giving it a week, and no solution has been provided ... just excuses! So I paid for an item that I never received and was given NO alternative solutions. Very disappointed!!
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December 2020 by Dimples (MickJ)
Awesome place and great customer service!! ?
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December 2020 by K M.
I struggled with this, I liked everything about the store except for the staff and their service. They were rude and mostly just very condescending... I was shocked at how those girls behaved. Customer service should always be number 1, they acted as if they were doing us a favor by helping us! My money will not be spent there. There are many lovely boutiques in Joplin and Neosho that understand how business works.
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April 2020 by Reba Forth Fredrick
I love this place and everything I have purchase has been perfect, love the colors, sizes are spot on. The ladies are wonderful
