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September 2023 by John Vaughn
Eddie and Trenton were super helpful to me.
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June 2023 by Barbara Dick
Great friendly people. Malia was great thank you such
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June 2023 by Malachi Vallejo
When I walked in, all the associates looked surprised to see me? They looked like a group of teenagers huddled together hanging out. I continued to ask my questions about our service, was told I had to call customer support for help, but I asked for them to try and look at my account anyways. As she was looking up the account, I was given an indifferent attitude, while one of the cheerful coworkers was fan-girling over concert tickets on her phone, trying to show them to the associate helping me. Overall terrible costumer service; I work with people everyday and I know that time is money, and if someone is spending time in your store, try and be a little more welcoming/professional. :)
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June 2023 by Ellieona Knight
Tried to set up home internet, was given 2 different devices that did not work and when I returned second device as instructed by customer care manager told other employees to not deal with me. Terrible customer service.
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June 2023 by Antoine Og
joel and Stephanie are the best thing to happen to TMobile ... very helpful.
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June 2023 by Shirley King
Eddie & Stephanie They are great they go above and beyond
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May 2023 by DAVID DAUGHENBAUGH
Joel is an amazing example for salesman for T-Mobile to follow. Everytime we've had an issue with our service phone or home he insures we understand all aspects of our plans.
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January 2023 by Deborah Parent
The tech was extremely helpful. We got a new sim Card and got set up.
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December 2022 by Gloria Burciaga
Joseph was great got me what I needed answered all my questions. What took me All day yesterday and got nothing in Springfield. Took me 20 minutes and got it all. I highly recommend this store
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October 2022 by sommer dougless
I was with them when it was Sprint, & stayed with them after T-mobile bought them out for years. I wouldn't ever recommend them to anyone!! Horrible reception, internet service, & if you want to leave they make sure to make it difficult!!
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August 2022 by Bob George
I have been with Sprint for over 20 years. Not happy with the merge or migration to T-mobile, but the folks at this store are great! Very helpful despite the system limitations.
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August 2022 by Tonie Gay
Had problems with the new SIM card and they went out of their way to get it straightened out for me
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August 2022 by Jeremy Biles
Nice and helpful people, clean facility.
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July 2022 by Brantley Chamberlin
This place is wonderful! I don't care what people say. The people here are awesome, helpful, and funny. Wendy and Joseph are some of the best workers!
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July 2022 by Eric Hall
The SECOND TIME in two weeks, I had to have a sim card change. They also had left a message, that I could have a free line forever...not so. The guy says you have to have two lines before you get a free one....false advertising.
