Verizon offers a range of the latest 4G LTE Advanced and 5G smartphones, tablets, and connected devices, along with a strong commitment to customer service. Reviews highlight the helpfulness and knowledge of staff members, particularly Zach, who has been praised for assisting customers with phone choices and setup without any judgment. Many customers appreciate the team's ability to work together effectively to resolve issues, such as network connection problems. Despite some initial challenges, like stock availability, customers have reported quick resolutions, with devices arriving just two days later. Overall, customers express satisfaction with the service received at the Carthage, Missouri location, noting the staff's dedication to making sure they get what they need. This commitment to customer care makes Verizon a reliable choice for wireless services.
Nate at the Verizon store in Carthage was GREAT! He went above and beyond to help me find the perfect phone! He was very patient, knowledgeable and helpful in the process from switching from a different carrier to Verizon! I would rate Nate 10/10 stars for his customer service!!
January 2024
They made it very simple and easy to port my number over and ensured it was working before I left.
January 2024
He was soooo helpful. Very pleasant and polite. Would definitely recommend him
