“Tyler at O'Reilly Auto Parts deserves every bit of this 5-star review.
Our boat trailer wheel bearing went out while we were on our way to the lake, and we ended up spending over two hours in the store parking lot making repairs. Tyler went far beyond what anyone would expect. He made sure we had every tool we needed, came outside several times to check on us, and genuinely cared that we got back on the road safely.
It's rare to find customer service like this anymore. Tyler's kindness, professionalism, and willingness to help turned a stressful situation into a much better experience. Thank you for going above and beyond—we truly appreciate everything you did!”
Battery Stores
“Tyler at O'Reilly Auto Parts deserves every bit of this 5-star review.
Our boat trailer wheel bearing went out while we were on our way to the lake, and we ended up spending over two hours in the store parking lot making repairs. Tyler went far beyond what anyone would expect. He made sure we had every tool we needed, came outside several times to check on us, and genuinely cared that we got back on the road safely.
It's rare to find customer service like this anymore. Tyler's kindness, professionalism, and willingness to help turned a stressful situation into a much better experience. Thank you for going above and beyond—we truly appreciate everything you did!”