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November 2025 by Bob Baron
Tuesday we came to the store at 10:45am and it was closed. My wife and I are both invalids. This really sucked
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November 2025 by Norma Tanner
I'd like to acknowledge two people in this store. I was searching for a watch that was no longer on the Fossil website. When I called yesterday, Mitchell said their store didn't have it in stock, but explained the process of ordering it from another store. However the process involved me actually coming into the store. Today, when I went in, I was met by Sandy. She knew immediately who I was because Mitchell had left a detailed message regarding my inquiry. Sandy took it from there! Although it was a process she'd never done before and she ran into complications, she never gave up! She maintained a smile and professional manner the entire time. Thank you, Sandy and Mitchell, for all your help and your over-the-top friendly customer service!!
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September 2025 by Deb Lang
My favorite store of all times!!! I found Amazing deals in the Fossil store! Very friendly and helpful staff! It made my trip to this store the Best Time ever!!! Check out their incredible deals!!!
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June 2025 by Ria Eguia
Grace so amazing helping us. Excellent customer service. Thanks a lot
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June 2025 by Sydni Bell
Went into the store for the first time in awhile and Lisa was so sweet and answered all my questions! Amazing customer service. Lisa went above and beyond to help me!! Thank you!
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June 2025 by Julia M
The manager was not very pleasant and didn't seem like she wanted to help us when we asked for help.
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May 2025 by Michael Sexton
Great customer service and amazing products at an affordable price! The staff is always friendly and helpful, making the shopping experience even better. The products themselves are top-notch, but I do wish they had a larger selection and weren’t out of stock on some of the colors. Overall, definitely worth checking out and will be coming back for sure!
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May 2025 by Rajiv Malhotra
ALWAYS great deals whenever I go in there.
You cannot find a better and more beautiful automatic movement than Fossil.
They also sell more than watches; I just bought two watch boxes for a steal.
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April 2025 by Kelly Wheelan
I went into the store and Lisa helped me pick out a couples watch set for my daughter’s wedding gift. She even offered to have it engraved. It made for the most beautiful wedding gift and my daughter and son-in-law loved it! I couldn’t have asked for a better gift.Thank you Lisa for the wonderful customer service.
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March 2025 by Victor Kindermann
Lisa, Mitchell, and Daniel are top notch in servicing, fitting and selling to their clients. For the quality, prices, and customer service, it makes no sense to spend money on watches elsewhere where you could get an inferior product and no service behind it. Fossil till the day I die. Thank you for an amazing experience yesterday!
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February 2025 by DENISE LOSEMAN
Lisa was AMAZING! Very helpful she went above & beyond!!!
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December 2024 by dana smith
I was at this Fossil store Christmas shopping on Black Friday and needing a new battery for my watch. The staff was kind and very helpful to accommodate my needs through the hustle and bustle. Great service! Great Staff! Love my Fossil watch!
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December 2024 by Natasha Deshpande
Amazing deals on everything and super friendly and accommodating staff!! A must-visit at Premium outlet.
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December 2024 by D O'Neill
Went in to do an exchange for my wife’s watch and Lisa, Grace and Mitchell couldn’t have been more professional and courteous to my wife and I. Especially during the weekend before Christmas being really busy. Definitely recommend to anyone looking for a watch, bags, belts etc… go here!
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December 2024 by Alicia O'Neill
We came in to do an online exchange/return and were blown away at how amazing Lisa, Grace and Mitchell were. Talk about a team effort to take care of us!!! Not to mention the last day before Christmas. They were so kind, helpful and patient while my mom brain was going 90-100. I will forever be a customer now!
