Lou Fusz Ford in St. Louis is a highly-rated dealership known for its wide selection of new Ford vehicles, quality used cars, and expert service. Customers appreciate the friendly and helpful staff, including salespeople who go above and beyond to make the car buying experience smooth and enjoyable. Many reviews highlight the exceptional customer care, with staff members being respectful, kind, and attentive to individual needs. Visitors often mention how they felt no pressure during their interactions and received prompt responses to questions, test drives, and quick processing of their transactions. The dealership offers good prices and fast service, even when repairs take a little longer due to parts or technician availability. Customers who purchase vehicles, including out-of-state buyers, feel confident in the representation and quality of the cars, often describing their experience as smooth and satisfying. Lou Fusz Ford also provides helpful assistance even after the sale, ensuring customers leave happy and confident in their purchases. Overall, the dealership is praised for its welcoming atmosphere, professionalism, and dedication to customer satisfaction, making it a trusted destination for Ford buyers in the St. Louis area.
Clean department, friendly staff, addressed all concerns. Service Rep Anthony Romeo was on top of the situation and followed up with details and I was out in no time! Great job!
October 2025
Auberto Salcedo was amazing. I purchased the car from out of state. He was my eyes and represented the car perfectly. He went above and beyond and the car did not disappoint. I would not hesitate to buy another with Auberto
October 2025
They fixed my just fine, but it took them a day or two longer then expected/needed. The problem was parts and service technician availability.
