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August 2023 by Jody Bell
Great Customer Service in store, very polite workers. Thank you!
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July 2023 by Brad Lankley
Horrible customer service from the guy who was there when I went in about a week ago. No help with questions other than the occasional one word response and silence. I never caught his name but if the manager reads these reviews, you need to do something about the taller dark skinned gentleman that works the register, i get it, no one likes retail work, but this is ridiculous...
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June 2023 by Tim R
The person "working" could not have cared less. My wife found a pair of Oakley's she liked, and when I tried to get the salesperson attention, he literally looked the other way. As we were leaving, I heard someone else complaining about the rude treatment.
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June 2023 by Lori Smith
My husband/sons love Oakley products. I have been here several times..only ONCE has it been positive experience! Just yesterday the guy was so rude…didnt speak..one-word answered questions like he really didnt want bothered. When finally checked out he literally said anything..NEVER gave me total…just swung the screen on card reader around…like there read it yourself & pay…it was unbelievable! I witnessed him doing the same to the other 2 customers as well. I cannot even believe I purchased anything.let alone I spent $400 in this place and guy acted like could care less if anyone shopped there at all! Yet he was discussing with other worker how his cable was getting disconnected…go figure.
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June 2023 by Kurt Brehm
Are they ever open! I've been there twice now during posted hours and the doors are locked with a sign stating their hours (which said they should be open). Maybe it's time to switch brands if this is how much respect they have for their customers.
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June 2023 by RAJKUMAR PADILAM
Worst customer service. The person at the counter was very rude and condescending towards any question I asked. You need to have basic patience with customers and care to clarify their doubts. Never returning here. Just went and bought glasses from somewhere else
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April 2023 by Sarah Johnson
Great service. Answered all questions and speedy checkout
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March 2023 by Anthony Gambino
Anthony was great. Got me the pair I needed and also helped with getting me new lenses on an older pair
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January 2023 by Matty Toriz
Very upset because I went here the day after Christmas at around 6:30 and I pulled on the doors and they were locked and as of today I drove here around the same time ish and yet they were close with a sign saying it was urgent they were closed again and yet I drive a distance to get here so I’m highly upset with how no one is here ever even tho there hours say they close at 9 I’m trying to get something from them for a member and yet it never seems like they are here i don’t wanna drive back over there again. And I have photos and videos of the note looking forward to speaking to management to see how they can do better.
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October 2022 by Loren Culp
As much as I love Oakley glasses I would not buy prescription glasses from them. In mid August I ordered 2 pairs of sunglasses (almost 12k, paid at time of purchase), 1 for every day and 1 for when I'm on my bike. At the time I ordered them I was told it would be 2-4 weeks. At 4 weeks I was told that who ever told me that was wrong that it was 4-6 weeks. At 6 weeks I was told it be 6-8 weeks. Again I was told that who ever told me that was wrong. I asked for the manager to call me, he never called. At 8 weeks I finally got a call that they were in. It wasn't for the staff at the store when I was in having a good personality I would have given them a zero star rating.
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October 2022 by Candace Shea
I drove an hour and a half this Friday (09-30-22) to Oakley Vault , and arrived at 6:58 pm. The doors were locked and no one was in the store . The store hours state that they are open until 9 pm on Fridays . Someone owes me gas money, or a significant discount for my troubles !!!!!!!!!
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September 2022 by jerone walton
The store was clean and the sales people were very friendly. Got 2 pairs of glasses for a great price. Check this store out for great deals and prices.
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September 2022 by Robert Rodney
Love Oakley I have nothing bad to say out them or their products but I am a little disappointed that there hours are not posted on the door and when I went to the store they were closed when the website say they were open for about another hour.
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August 2022 by Delbert Clugston
Very knowledgeable staff. Extremely helpful in choosing the right glasses for me! Thanks!
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July 2022 by Jessica Poynter
Great experience. The gentleman who helped us we nice and friendly. Engaged in a conversation with us and made is feel welcome and appreciated.
