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December 2025 by melissa vendt
Wonderful office and visit from start to finish! Dr. truly cares and spends so much time with patient. Not pushy with treatment recommendations either!
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December 2025 by P M
Excellent and trustworthy eye care. I only had to wait a few minutes for my appointment but the doctor took plenty of time recommending and explaining an eye procedure that I need to have done. Staff is friendly and helpful. My family and I have been doing here for years. I highly recommend them.
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December 2025 by Anne Troy
Dr. Kelly is knowledgeable and kind.
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November 2025 by Pat Rowley
Just wanted to share my thoughts about my first visit to Optimized Eyecare. Dr. Kelly made me feel so comfortable and took his time explaining all my test and answering all my questions. His staff is friendly and very knowledgeable. Alissa went above and beyond to get me the glasses I wanted. I had ordered a pair of glasses and changed my mind. She had to cancel the order and make a couple of phone calls which she could have just said she couldn’t do it. She was always pleasant; didn’t get aggravated at all. I’m thoroughly impressed w/Optimized Eyecare.
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November 2025 by Ursa
Always a great experience! I’ve been wearing glasses since I was 5 years old and now I wear contacts. I’ve been to many doctors and Dr Kelly is the best!
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November 2025 by felicia durst
Dr. Kelly is always very helpful answering my many questions. He is very thorough in his exam. The staff including Dr Kelly are very friendly.
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November 2025 by Cheryl Tyler
Great dr and staff!
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October 2025 by Linda Brady
I was having redness and eye pain and desperate to get in quickly. They were able to squeeze me in within the hour. I was so blessed by their quick and compassionate care and to have immediate relief!
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October 2025 by Marv Stereo
I was not sure if I would keep patronizing Optimized Eyecare after Dr Cusumano retired - but went there again this year for my annual check up... Everything was great! Dr reviewed all tests that I had done and explained everything in a very detailed manner... Thank you!
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October 2025 by Joan Grillion
They got us in right away and Dr. Kelly diagnosed the problem right away. I'm sorry I don't remember her name but the receptionist was very helpful and courteous. We really appreciate their help.
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October 2025 by Joy Kaseke
I’m honestly more disappointed than frustrated after having such a great first experience last year with Dr. Kelly and Jada.
This time, the exam was great, but everything after was not. I was told my new glasses would arrive within two weeks, but I heard nothing for a month until I reached out. I was then told they had arrived, only to come in and find out it was just the lenses. Alysha said I’d get a status update within a day, but I ended up having to follow up again a week later. Even an update saying they were waiting to hear back, if that was the case, would have been better than nothing. They finally let me know that the frame was on backorder, and later that it was being discontinued altogether.
Now I’m being charged for services that weren’t fulfilled due to circumstances beyond my control, and they’ll only refund 35% of the lens cost per an “office policy” that’s apparently only posted on the wall somewhere. When I asked for an emailed copy of the policy, I was told they didn’t have one—which feels unprofessional in 2025.
Communication and transparency were seriously lacking this time, which is disappointing after such a positive first experience. I’ll be taking my business elsewhere.
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October 2025 by Sylvia Joerding
Dr. Kelly took his time with us and explained everything. It was one of the best eye exams I have ever had.
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October 2025 by Martha kondrad
Very nice Dr and staff. Will be back Thursday!
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September 2025 by Sunitha Chakravarthula
The staff are very courteous. Doctors are excellent, answered all my concerns .
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September 2025 by Sue Lager
They were great! This is the 1st doctor that has ever personally texted me the next day to see if I had anymore questions about my visit he could answer for me!!! That is awesome service in today's world. Thanks, Dr. Matthew Kelly!
