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August 2023 by Kyle Aldinger
Very disappointing experience as they called my wife a Liar and would not deposit a check from a life insurance after the passing of a family member. Peter at this location is a TERRIBLE human being.
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August 2023 by Jedi Knight And friend of captain Solo
Security seems to be an issue here and the only help you get is foreigners from the Philippines who can't comprehend EnglishI highly discourage this bank as an option
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July 2023 by D B
Security seems to be an issue here and the only help you get is foreigners from the Philippines who can't comprehend EnglishI highly discourage this bank as an option
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November 2022 by Charleen S.
Occasion: Helping a Ukrainian refugee that I'm sponsoring get set up with American bank accounts. Things to know before you go: 1. You can get a bank account without a SSN, provided you have sufficient documentation to verify your identity 2. PNC branches are dog-friendly! Who 5-stars a bank branch? Me, that's who! Here's why... I am hosting 2 Ukrainian war refugees and the older one needed an American bank account because she's applied for authorization to work. We rolled in here thinking this was a simple ask - wrong. It's a simple ask...IF you have a SSN. Without an SSN it becomes a much more difficult (read pita) task for the bank. Not only did the folks at this branch handle it with grace, a couple of them took such an interest in her and her progress that we've been in several times to see them and ask questions. Not even really banking questions either - one of the ladies is also an immigrant and was willing to share her journey with us; it has been hugely helpful because many of the processes are the same. Additionally, the manager made the point of telling me that their branches are dog-friendly. As a service dog handler, I always like to know where I'm likely to encounter pet dogs and where my dog can be "off-duty." Different dog handlers do things differently, but I generally don't cape my dog in pet-friendly places. I find that it's easier to just blend and she knows her job. Would I recommend? Yes Would I return? Apparently...I had no idea people went to the bank this much but we've been there every week Service Dog Grade: A+ - they made a point of telling me that she is welcome, with or without her "work uniform"
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November 2021 by Jandell Jones
This location is horrible!!! I walk in nobody greets you, the young guy at the counter didn't knowledge I was there didn't say someone will be with you shortly. I'm getting frustrated so finally some man comes from around the corner. I did a withdraw, he doesn't count my money back to me, just put it in an envelope & pushed it to me. I had to count my own money & he didn't give it to me as I requested. As I'm leaving nobody says thank you come again no nothing. I have been in several locations, I love the location in Bridgeton, trust I will never stop here ever again....horrible service
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September 2021 by Nathan Price
Deziray is wonderful and goes the extra mile to help!
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November 2019 by Jeff T
Went there today to get change for a large bill. Was told I could only get change for a $20 if I was not a customer. First time I have ever been refused a simple, no cost transaction by any bank. Went down the street to Bank of America and they provided change without any question. Much better customer service at B of A.
