-
January 2024 by Teresa Jansen
I wish I would have read these reviews before making my appointment at this location. I wish I could give zero stars. They were rude. Not good at patient care. Very uncaring.
-
January 2024 by Mark Williams
Simply terrible experience. I was given a sample collection kit and instructed to return the sample. When I did though they refused to let me drop off the sample without an appointment. The next appointment slot required me to wait 4 hours. They insisted that if I dropped off my sample container before my name was called they would throw it away. To me this is a totally ridiculous office policy. I called the main Quest customer service number and made a complaint about this location. Next time I’m going to a different lab.
-
December 2023 by Maria Perotti
Appointments are ignored and their humanless check-in system is a glitchy mess. Good luck, you’ll be stuck here a while.Edited to add: why am I seeing other people’s blood and urine samples sitting on the counter right next to wear my arm is while getting blood drawn. Yuck!
-
November 2023 by Sonu Kumar Tiwari
Looks nice as you enter the waiting area. The moment you are called inside, they get exposed. Pathetic people, rude behavior and badly lack respect and empathy. I had been there with my kid and didn’t have a pleasant experience with the phlebotomist who was focusing more on training her junior rather than answering some of my questions. I would prefer a different quest diagnostic centre than this one.
-
October 2023 by Danielle and Garrett
“System down” so asked for paperwork. Gave her paperwork and still said she couldn’t run it because “she’d have no idea what tests to run”. Isn’t that why you asked for the paperwork? Waste of time away from work. Seems like they wanted to clear the waiting room to go home early since it was near end of day. I notification was sent out from any other location or corporate to let us know we likely wouldn’t get testing completed.
-
September 2023 by R Dupre
Worst experience I’ve had in a long while. It’s obvious these people hate their job. If you don’t want to take walks-ins because you’d rather stand around complaining about patience, at least have the human decency to post a sign so as not to waist people’s time.The lady with the pasted on dyed hair was so rude she should be fired. It would honestly be better for her since she must feel as miserable as she makes her patients feel.Here’s a tip, don’t work with the public if you HATE people.Oh by the way, I would not recommend this location.
-
September 2023 by Kimberly Brewer
Whoever manages this clinic should be fired. I went to this location in the morning 2 days in a row and they were not open on time. Thanks for wasting my time not once but twice
-
August 2023 by Michael RT
Hateful from the time she opened the door and only wanted to be in charge of you instead of helping you. I will never ever allow Quest Diagnostics and their horrible staff touch me or any of my family ever again! Worst experience in my entire life walking this earth. Indescribable how terrible this person was with such a personal moment as a human. I have never had 1 good experience at any of their locations. THAT IS IT! IM DONE! NEVER AGAIN!
-
August 2023 by Randall Dupre
Worst experience I’ve had in a long while. It’s obvious these people hate their job. If you don’t want to take walks-ins because you’d rather stand around complaining about patience, at least have the human decency to post a sign so as not to waist people’s time.The lady with the pasted on dyed hair was so rude she should be fired. It would honestly be better for her since she must feel as miserable as she makes her patients feel.Here’s a tip, don’t work with the public if you HATE people.Oh by the way, I would not recommend this location.
-
August 2023 by Kami Briden
Their system is always down and they say they can’t alert you, so you’ll just have show up only to find out you can’t actually go to your appointment. This is the 9th appointment it’s happened with.
-
June 2023 by Dylan Zamler
Do not, I repeat, DO NOT go to this location. The most unfriendly, rude, and horrible workers I have ever encountered. I do not even know how this place is still in business. I have had 3 horrible experiences and I will never be going back. Don’t even waste your time trying this location. I was yelled at and treated so poorly.
-
May 2023 by Jon Thiel
Do not come here. Rarely do I trust bad reviews, but please save your time.This is the worst experience I’ve ever had getting blood drawn. I needed to fast, and told them that I get lightheaded / pass out when giving blood work.She wasn’t even aware my common condition existed. I asked for something to raise my blood sugar before she stuck me, and she assured me it would be fine.Proceeded to draw my blood, and asked if I could lay down 30 seconds in because I knew I was going to pass out. She told me no.I woke up on the floor with my head pounding. They all came in and told me not to be “worried”, I shouldn’t “feel bad” and it was “normal” for them. No attempt to hold me up or catch me.Rarely checked on me afterwards and let me drive 15 minutes after it happened.This sounds like a lawsuit waiting to happen and I’m still undecided with what I’m going to do. Don’t come here.
-
May 2023 by Jennifer Voudrie
I made three appointments at this location within a two week period and each time I arrived there was a sign on the door that said their computer was down and they couldn’t take patients. These were all fasting appointments so very inconvenient. If they can’t get their computers to work then they should close this location. Unbelievable.
-
May 2023 by Brent Covington
Techs were VERY nice (only reason for 2 stars) but checkin system a joke. People were basic on honor system on when got here and very understaffed.
-
May 2023 by Alex Weidenbenner
The nurse who helped me was friendly despite my veins not cooperating. evidently my body has enough blood to function but no extra and it was not willing to give any of it up. she nailed the vein on the first try but it didn't bleed. the baby needle did the trick but it took a while. Drink water folks!
