Sam's Club in Chesterfield offers a variety of exceptional warehouse club values on high-quality products and services. Members can find groceries, pharmacy items, optical services, home furnishings, office supplies, and electronics. The store opens two hours earlier for members on weekdays and one hour earlier on Saturdays, providing added convenience for shoppers. Customers appreciate the good prices on bulk items and enjoy the food bar, with affordable options like hotdogs and pizza. However, some have experienced issues with customer service, particularly difficulties in reaching staff by phone and a lack of assistance when looking for specific products. While the store is clean and well-organized, there have been complaints about the treatment of elderly customers, which has led to disappointment among some shoppers. Overall, the store is praised for its friendly staff, ample parking, and enjoyable shopping experience, despite some service hiccups. The Scan and Go feature is popular, although order pick-up times can vary. Many customers are happy to return for the great bargains and delicious baked goods, hoping for improved interactions with staff in the future.
Love the store but the customer service is terrible. You can't get ahold of anyone unless you physically go up to the store. Not very helpful when you are trying to resolve an issue.
March 2025
Seems to be never enough carts that's my only complaint.
May 2024
Love the roasted chicken ($4.98), as well as the ribs ($13) the prices are amazing!
