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January 2024 by Laura Phillips
Every one of the store clerks is so amazing and helpful at this store!!
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October 2023 by Janet Q
I was as always ignored in this store. Only once have I been treated nice. I guess I'm not the right color if you know what I mean.
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September 2023 by Richard Deadlock
Everyone who worked there was very nice. Enjoyed the selection of clothes.
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July 2023 by Tim Lang
Mary is the most exquisite person I have ever met. Her customer service is A+.
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June 2023 by Nicole Smith
Absolutely lovely shopping experience. Talbots always has unique and classic clothes, but this location is one of the best. The employees are always helpful, and on my most recent trip the sales woman was kind enough to “lie” about the store hours (I realized I was there 20 minutes after close but they stayed open for me)!
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April 2023 by T & C
Besides the selection being somewhat dated, the customer experience was terrible. Was not once, never greeted. No offer of assistance, nor provided a dressing room, not acknowledged as I left. Go next door to CHICOS. The entire staff was friendly and helpful beyond expectations...$400 later ... CHICOS is now my go-to store.
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April 2023 by Terry & Corinne
Besides the selection being somewhat dated, the customer experience was terrible. Was not once, never greeted. No offer of assistance, nor provided a dressing room, not acknowledged as I left. Go next door to CHICOS. The entire staff was friendly and helpful beyond expectations...$400 later ... CHICOS is now my go-to store.
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March 2023 by Christina P.
Talbots clothing is well made and features classic styling. It is pricey so I consider it a bit of a splurge to shop there regularly. I've been in the Chesterfield location twice and was helped by the same person. She is pleasant and professional but doesn't stop talking long enough to listen to her customers. She tried to get me to shop in misses although I wear some plus sized items. She tried to get me to come back another day when there was a sale. She tried to make me order items instead of buying in person. Ack! I just want to shop! I try to be respectful to my elders but she truly has run me out of the store - twice! Management shouldconsider hiring someone under 70 so that they can offer service without the over bearing maternalLectures about how and for what to shop.
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December 2022 by Linda Byerly
Quality clothes at reasonable prices....half my clothes were bought here! Joanie was especially cordial and helpful when I was exchanging and returning items. Her personal service and advice were most appreciated!
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November 2022 by MaryAnne Knott
Really inefficient check out process. Recommend separate line for people who want to order online. I waited 26 minutes with 4 people in front of me, 3 of which decided to order online. Check out personnel overwhelmed with numbers and length of time per person. Very disappointing.
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October 2022 by Chris Miller
Stylish and chic. Smart but not fad-y.
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September 2022 by Ann McCloskey
We were in there today and Margaret took care of us. My Mom wanted to get some pants and shoes, but they were not in the store. She worked in placing the order so it can be shipped to my Mom. Thank you Margaret for your help.
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September 2022 by Susan H
They were awesome, Google said store closed at 7, so I thought I had time to shop leisurely when I entered at 5. I was still trying on clothes when the music turned off. It wasn't until I had made my selection and came out of dressing room, that I realized the store had closed 20 minutes earlier at 6. They were very gracious.
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September 2022 by A. Celeste
I am finished trying to go to this location. This store is extremely fickle on the hours they choose to be open. They’re not reliable. I’ve driven here two different times and they’ve been closed, even though the posted hours says they should be open. Very, very frustrating! Have had to drive out of my way both times to find another location that is actually open. Ugh!! ????
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May 2022 by Bruce Holt
Wonderful store, clean and neat . Very helpful, and friendly staff makes sure your experience a great one.
