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March 2024 by Michele Volkman
Very helpful staff!! They made it so easy to find exactly what I was looking for and more. Thanks!
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January 2024 by Sweetie
The sales clerk was very attentive. She knew her merchandise.
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September 2023 by Ashleigh Clark
Good options and stock in store but really the phenomenal customer service makes it worth the instore shopping rather than online.
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September 2023 by Laura Harper
Always friendly staff and great atmosphere and attitudes.
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August 2023 by Katie Miller
The store is well stocked, the associates are amazing, and I'm so excited that I made the decision to finally try shopping at Torrid!Also, they have FANS in the dressing rooms! No more dying of heat stroke while trying on clothes!Thank you, Chesterfield associates! You've been amazing on both of my trips this week!
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July 2023 by Steven Papadopoulos
The wife went in for female items. Came out empty handed.
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April 2023 by Rambo Barbie
Their sale prices seem over priced. Prices are high for not so high quality
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December 2022 by Christina Bone
Store and staff are great. Wish Torrid's prices weren't so high
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December 2022 by Heidi Reckel
The staff was extremely helpful and welcoming to me when I was last minute shopping for a dress and a top.
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November 2022 by Cassie S
I absolutely love Torrid. The employees are always so nice and helpful. It's nice, as a larger woman, to find cute clothes that not only fit and look good on, but are also stylish. I love how you find anything from preppy to edgy, too.
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October 2022 by Lisa McCann
It my 1st time to shop here. It is a small store but I was able to get my outfit for my sons wedding. Amanda picked out several options and set everything up for me in the dressing room. I am very happy with my outfit. The location in Chesterfield is great because I can't go into a mall because I use a cane and can't walk very much. I will definatly be back to shop again.
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October 2022 by Amy Johns
Amazing prices on clearance racks, but be sure to ch ck your receipt before leaving to confirm any discounts. I love the quality and youthfulness available here!
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October 2022 by Gypsy Rose
I love Torrid.. im not happy they keep changing the sizes.
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September 2022 by Niki Sontag
Was in a true fashion emergency...think wardrobe malfunction, LOL. Erika was ON IT and helped me in and out the door quick in some super comfy pants! I will be back and I hope that Erika is working when I do because she was amazing!
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September 2022 by Joanna Wideman
I've been off and on about this store for several years. Sometimes I get really nice employees and sometimes I get ones that are super dismissive because I'm not the right kind of plus sized. One employee got a little attitudey last week over the phone when I had a couple of simple questions. The call ended with me being just as confused as I was when the call started because she never really answered my questions. It's not really surprising considering I'm met with the same issue when I call the 866 number. No one's ever really able to answer anything clearly. It seems as though Torrid as a whole is just interested in selling clothes and doesn't really care about their client base. It feels like a slap in the face sometimes because it's pretty much the only plus size store and most Torrid customers have literally spent thousands with their company.