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December 2023 by tara atchison-green
Pretty sold out of items after Christmas, but a young associate apologized. She was zoning and two ladies were ringing up customers. Left another shoe store where both employees were on their phone with plenty of customers present. So, we will be back to UGG!
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December 2023 by gregory kramer
Ample parking even though it's not close. Huge area of many name brand stores. Excellent walkability and seating for older people to sit on benches. Great selection of shoes and many apparel stores
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December 2023 by Calissa
Great service and some discounts. They may not carry all Ugg items.
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November 2023 by A Higgins
Nice store. I was observing from the outside before my daughter and I went in and things seemed to change when we walked in. We were not greeted. One worker then posted herself by the register as if we were not going to pay for our purchase. I let my daughter browse the store as I observed how none of the workers asked her if she needed assistance. Nevertheless I saw what she wanted and we left. We will make our purchases online from here on out.
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October 2023 by Sam Cowl
If I could give this store a Zero I would. Management sucks and are not friendly. The heavier set manager just sat on the counter and was not helpful or friendly at all. Won’t be coming back to shop here.
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December 2022 by Whitney Abbott
I drove close to 2 hours to go to the store to do an exchange, as I was advised to do by online customer service. The employee refused to honor the exchange and told me I have to do everything online.
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December 2022 by Matt K
This store regulates how many people are allowed in the store at a time, Wish I could give no stars because they wouldn’t let us in at all, they decided after 10 min of looking at me and three other people waiting outside in the cold that they needed a 30 min break so at 7 pm on a Saturday night during Christmas shopping season they said nope we got three staffers needing a break together find your footwear elsewhere we don’t care.
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September 2022 by danyelle cornell
The environment is nice and friendly as are the employees as well. The only thing is there isn't a big variety of shoes at this location. I went to try and exchange an order but they didn't have really anything great. ?
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September 2022 by Britt Lewis
Great place. Great staff
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June 2022 by Rachel Cody
Had A Really Good Boot Sale
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April 2022 by Nina The Explorer
No one greeted us when we walked in, employees were just looking at us, not one employee had asked if we needed help looking for anything. Upon existing the store we were told to have a nice day. Will not ever do business at this location on maybe with the company at all. Customer service training is need clearly!
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January 2022 by Ky Ky
THE YOUNG STAFF MEMBERS DO NOT OFFER HELP. YOU HAVE TO ASK FOR HELP! EVEN MAKING EYE CONTACT YOU'D THINK THAT WOULD TRIGGER THEM TO ASK IF YOU ARE FINDING EVERYTHING OK - NOPE. AND THEIR SYSTEM DOES NOT FIND YOUR PURCHASES EVEN IF YOU GIVE THEM THE CORRECT PHONE NUMBER & EMAIL ADDRESS THAT STINKS.
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January 2022 by Brandi W
Add up your purchases & do the math. They will gladly charge you more than the stated sales price if you don't pay attention!!
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November 2021 by Sidney Brantley
They did not want to be bothered with a customer in my opinion!
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September 2021 by Angel
Excellent store, excellent staff and excellent selection. I really enjoyed my shopping experience on the day I was in. The 2 young ladies there on that day made me feel appreciated and I didn't mine spending my money. I enjoyed it so much I went back the next day to shop for others.Thank you ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
