Russell Cellular is a local Verizon Authorized Retailer located at 17164 Chesterfield Airport Rd in Chesterfield, MO. Customers frequently praise the store for its exceptional customer service. The staff, including employees like Kyle and William, is known for being patient, friendly, and helpful. They provide assistance with various needs, from switching carriers to finding the right devices. Many visitors appreciate the non-aggressive approach when discussing service options. Even those who don't currently use Verizon, like customers seeking charging cables, have noted the welcoming atmosphere. Overall, this location is recommended for its knowledgeable team and efficient service, making the experience smooth and enjoyable for anyone considering a switch to Verizon.
The girl that assisted me was Awesome!!! I thought I lost everything on my phone, but she new a few tricks and fully restored all media & contacts. I will definitely be returning to her when I need assistance again .
February 2026
Store is under new management and has been helpful beyond measure 🙂
January 2026
Treated with patience and professionalism by the man and woman who took care of me.
