Russell Cellular is a local Verizon Authorized Retailer located at 17164 Chesterfield Airport Rd in Chesterfield, MO. Customers frequently praise the store for its exceptional customer service. The staff, including employees like Kyle and William, is known for being patient, friendly, and helpful. They provide assistance with various needs, from switching carriers to finding the right devices. Many visitors appreciate the non-aggressive approach when discussing service options. Even those who don't currently use Verizon, like customers seeking charging cables, have noted the welcoming atmosphere. Overall, this location is recommended for its knowledgeable team and efficient service, making the experience smooth and enjoyable for anyone considering a switch to Verizon.
Yarik helped me out greatly. Kind and courteous. Helped me transfer data and get my phone up and running fully.
September 2024
Yarik is very very nice and helpful and professional. Highly recommend
March 2024
The guy at the counter has a lot of patience because i heard him get absolutely chewed out by an angry customer and he handled himself very well and was professional as he could be!
