Walgreens, a well-known pharmacy chain, has received a mix of reviews from its customers. According to the compiled feedback, the staff at Walgreens are generally described as helpful, knowledgeable, and patient, with one customer expressing their appreciation for the team and their intention to continue using the business for their needs. However, some customers have experienced longer wait times and understaffing issues when trying to fill prescriptions, leading to frustration and a recommendation to choose another pharmacy if a quick turnaround is required. On the other hand, a positive experience was noted with a pharmacist who provided excellent service and care during a customer's COVID and flu vaccine appointments. One customer had a particularly memorable experience with an associate who went above and beyond to ensure the customer's needs were met, even honoring a deal that was not initially displayed. This associate's warmth and helpfulness left a lasting impression, with the customer suggesting the associate deserves a pay raise. Overall, Walgreens seems to provide a mixed bag of experiences, with both positive and negative reviews highlighting the importance of staffing, customer service, and the ability to efficiently meet customers' needs in a timely manner.
Karen is wonderful at Walgreens on Chesterfield Parkway in Chesterfield, MO
January 2026
Trying to get med purchase history from the Walgreens website or app. Both make it very difficult & frustrating. Do they want it to be hard to find or do they need better IT?
December 2025
Their online ordering is lousy, takes forever and then doesn't work, even when I spoke to an agent.
