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October 2023 by Daryl C.
I went there this evening at 7:15 PM to return an item before leaving town tomorrow morning. Customer service was dark, so I asked an employee walking toward me how I could make the return. With "deer in headlights" look on his face, he said the store closed at 7:00 PM. The advertised closing time is 11:00 PM. So, maybe there was an emergency that required this store to close early but it seems very odd to me.
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September 2023 by John G.
I am so disappointed about this Walmart Location as I put it in an order for six diet Sunkist 2 L bottles they didn't even let me know it was canceled they didn't have it in stock so I went in the store to buy it myself.There was nothing on the shelf except diet Fresca soda water.Then I went to get some cheese at 2 PM and the deli was closed because the girl that was supposed to come in at 10 never showed up so they shut down the deli.I made them laugh so much that they did cut me Half a pound of Land O Lakes white cheese but I was the last person to ever get any thing out of that deli from that point on today.Now that's the Store Managers fault for not getting a replacement I don't blame that on the person that didn't show up!I did check on the website for diet Sunkist soda and there's none to be found in this area you have to go to Saint peters or Arnold. What is going on with the supply chain of food and soda why is this administration starving us and send billions of dollars to the Ukraine and giving us American people nothing.Don't forget this is Obama's third term because Biden was the VP Obama now Obama's is VP FOR Biden!Karmla Harris is a total idiot: she was in North Korea telling them we had sanctions with them!That's l South Korea idiot they had to take the microphone away from her' cuz she was embarrassing as a VP OF AMERICA!We have sanctions with South Korea she didn't even know what country she was in.
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April 2023 by Jacqueline P.
I had a great customer service experience with David who went out of his way to help me get cases of water. I am grateful for the help and wanted to recognize him.
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November 2022 by Chris L.
I didn't get my discount or employee benefit package for self checkout. Looked dark and dirty. If I am going to do your work I expect to be paid.
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July 2022 by James P.
Godawful and super loud music...so glad to get out of there! Self checks are ok. (if there is no labor involved why not a discount?)
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March 2022 by Sean J.
I swear this walmart has the most lazy customer support in the world. Can't believe this place doesnt have a lower rating.
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December 2021 by Lucky E.
This location has become terrible. It's almost impossible to find an employee in the store, except for the two women who were standing, gabbing to each other at the entrance to the new, non-improved cash register area, which has no employees working at cash registers. The Walmart Corporate website says that the newly designed checkout places are to be what the customer wants them to be. If the customer wants to do it himself, the customer can scan the items him/herself, but if the customer wants help from an employee to check and bag all of the groceries that they've bought, the employee will help them. However, at the Chesterfield location this is not the case, as the two women standing there gabbing to each other told me that I had to scan and bag all of the items myself. I left the cart full of groceries there not far from them and won't be returning to that location - or any Walmart soon. Decent customer service is important to me and I can pay for it!!
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July 2021 by Danette A.
It's awesome to walk into a store and find exactly what you want. That happened today. So I've gotten two pair of flip flops this summer from Walmart - and my cat decided to chew each of them. Yes, I said cat, lol.So I went back to O'Fallon Walmart and couldn't find them. Not too surprising, as it's the season for showing off your pedicure, and it's been in the 90s and super humid. Yea, STL heat and humidity.Today, I ended up in Chesterfield and though I don't typically visit this location often, I found not one, but TWO pair of the wide width flip flops my cat has apparently developed an affinity for!At just 10 bucks a pair, I grabbed both. They were the last two on the racks, so I was grateful to find them.This store has a ton of self checkout kiosks, with just two lanes for larger orders. That made it even quicker and easier to get in and out efficiently.PS I'm going to keep these at the top of my closet so my sneaky feline doesn't eat them. :)
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April 2021 by Michael G.
This place sucks. This Walmart is big enough to have its own ZIP Code and they have one line checkout line open. I pay taxes to provide government support to a significant portion of their employees, they could hire a few more and open a couple checkout lines. Walmart gets about $6.2 billion a year from the federal government in subsidies for their employees. Nobody should have to check themselves out! Screw Walmart, I left.
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November 2020 by Stanley H.
Very poor service. Huge out of stocks.. Rude employees. You can't stay king of the hill forever. Where is a district manager to get this dump in line. Some day this will all catch up with you. Mr. Sam must be rolling in his grave. Constant out of stock on private label that are high profit items. Could be a mfg. issue. if they can't keep up with your needs then you should find other manufacturers although some probably don't want to deal with you.