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January 2024 by John G.
I am giving Walmart four stars because they had mostly everything I wanted or needed and of course I did forget one item but that's beside the point I can come back later.The shelves are still empty but not as empty as before but they're out of stock on a lot of stuff which is sad and I'm sure that goes for all Walmarts that we're not getting the items that we used to get prior to Covid and the great reset which didn't work. This administration is saying a lot of money to the Ukraine billions but nothing for us in Walmart I don't get it!Happy new year 2024 it's gonna be great for sure, I'm a poet and don't know it! Lol lol
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October 2023 by Daryl C.
I went there this evening at 7:15 PM to return an item before leaving town tomorrow morning. Customer service was dark, so I asked an employee walking toward me how I could make the return. With "deer in headlights" look on his face, he said the store closed at 7:00 PM. The advertised closing time is 11:00 PM. So, maybe there was an emergency that required this store to close early but it seems very odd to me.
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April 2023 by Jacqueline P.
I had a great customer service experience with David who went out of his way to help me get cases of water. I am grateful for the help and wanted to recognize him.
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November 2022 by Chris L.
I didn't get my discount or employee benefit package for self checkout. Looked dark and dirty. If I am going to do your work I expect to be paid.
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March 2022 by Sean J.
I swear this walmart has the most lazy customer support in the world. Can't believe this place doesnt have a lower rating.
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December 2021 by Lucky E.
This location has become terrible. It's almost impossible to find an employee in the store, except for the two women who were standing, gabbing to each other at the entrance to the new, non-improved cash register area, which has no employees working at cash registers. The Walmart Corporate website says that the newly designed checkout places are to be what the customer wants them to be. If the customer wants to do it himself, the customer can scan the items him/herself, but if the customer wants help from an employee to check and bag all of the groceries that they've bought, the employee will help them. However, at the Chesterfield location this is not the case, as the two women standing there gabbing to each other told me that I had to scan and bag all of the items myself. I left the cart full of groceries there not far from them and won't be returning to that location - or any Walmart soon. Decent customer service is important to me and I can pay for it!!
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July 2021 by Danette A.
It's awesome to walk into a store and find exactly what you want. That happened today. So I've gotten two pair of flip flops this summer from Walmart - and my cat decided to chew each of them. Yes, I said cat, lol.So I went back to O'Fallon Walmart and couldn't find them. Not too surprising, as it's the season for showing off your pedicure, and it's been in the 90s and super humid. Yea, STL heat and humidity.Today, I ended up in Chesterfield and though I don't typically visit this location often, I found not one, but TWO pair of the wide width flip flops my cat has apparently developed an affinity for!At just 10 bucks a pair, I grabbed both. They were the last two on the racks, so I was grateful to find them.This store has a ton of self checkout kiosks, with just two lanes for larger orders. That made it even quicker and easier to get in and out efficiently.PS I'm going to keep these at the top of my closet so my sneaky feline doesn't eat them. :)
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April 2021 by Michael G.
This place sucks. This Walmart is big enough to have its own ZIP Code and they have one line checkout line open. I pay taxes to provide government support to a significant portion of their employees, they could hire a few more and open a couple checkout lines. Walmart gets about $6.2 billion a year from the federal government in subsidies for their employees. Nobody should have to check themselves out! Screw Walmart, I left.