The Advance Auto Parts store in Chillicothe provides automotive parts and free services, including battery testing and installation, engine code scanning, and oil recycling. Multiple reviews highlight consistently excellent and helpful customer service, with staff described as going above and beyond. Employees are noted for ensuring correct parts, assisting with warranties, and providing exceptional support during breakdowns. Specific instances include staff delivering a part to a stranded customer, arranging tools, diagnosing vehicle problems, and personally helping to find a mechanic. The service is frequently called phenomenal and Grade A. Customers express deep gratitude, stating the team is a godsend during difficult situations far from home, leading them to continue giving the store their business.
Shout out to Rebecca and her kindness. I will never forget that you were kind to me when you didn't have to be. Thank you so much.
October 2024
Have had to order multiple parts from this store recently. The staff always ensures the part is correct prior to ordering and when it arrives. Also had to order a warranty part as it failed. No issues at all. Grade A service across the board. Will continue to give my business to Advance Auto in Chillicothe, MO!
April 2024
Andrew was awesome!! My alternator went out and he help in so many ways. Andrew was the best!
