The Advance Auto Parts store in Chillicothe provides automotive parts and free services, including battery testing and installation, engine code scanning, and oil recycling. Multiple reviews highlight consistently excellent and helpful customer service, with staff described as going above and beyond. Employees are noted for ensuring correct parts, assisting with warranties, and providing exceptional support during breakdowns. Specific instances include staff delivering a part to a stranded customer, arranging tools, diagnosing vehicle problems, and personally helping to find a mechanic. The service is frequently called phenomenal and Grade A. Customers express deep gratitude, stating the team is a godsend during difficult situations far from home, leading them to continue giving the store their business.
