Hy-Vee Grocery Store in Chillicothe offers a clean, well-organized shopping environment with a good selection of essential foods, produce, meats, seafood, bread, beverages, and local brands. The store features helpful and friendly staff, a bakery known for great cakes and cupcakes, and an in-store restaurant, floral section, and bakery. Customers appreciate the convenience of shopping several times a week, finding it less stressful than other stores like Walmart, though prices can be high unless there are good sales. The store provides online ordering for pickup or delivery via Aisles Online. While the store is praised for its variety and customer service, some note issues with the customer service desk, limited staffing, and higher prices. Overall, Hy-Vee is seen as a friendly, quality-focused grocery option.