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April 2024 by Lynn V.
This is the last time I go to this CVS. I've gotten my prescriptions at 8101 Clayton Rd. for years. A few months back the store got a new pharmacist. It's been headaches for me ever since. I don't think they've gotten one prescription right since. When I've brought up their mistakes, I've been yelled at twice. I've experienced: only getting half the pills prescribed; filling an old prescription with old dosing rather than filling the latest script (this has happened to me twice now); leaving out a medication all together. Today I went in to ask that they fill the prescription that they forgot to fill last week. The young woman was very nice and said it would be about a half hour. She asked if I wanted to wait or come back. I said I would come back. I came back 4 hours later to the drivethru. There I was told the prescription wasn't ready and would take 30 minutes to fill. When I expressed my dismay, I was told the pills hadn't been counted out yet. It takes 30 minutes to count out 30 days worth of pills?! No apology except to say that they were short-staffed. This only goes so far. Can you imagine if I had waited in the store for them to fill the script?! 4-1/2 hours! I was so livid my husband had to go back to pick up the prescription. He brought back two medications-- and sure enough, they filled one of the scripts with the wrong dosage pill! Sorry, CVS, you have totally lost my trust!
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February 2024 by Travis H
Just your average CVS.
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January 2024 by Ginger R.
had oral surgery. three implants done. came to get pain meds filled. tech behind counter said she would not expedite my prescription because they're were going to lunch and had too many other patients meds to fill. Called for manager. Showed him my condition. He didn't give a rats ass either. Went down to bottom of hill to mercy pharmacy on Manchester. In and out in ten minutes. Won't ever darken cvs doorstep again. They can kiss my ----
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December 2023 by Kathleen S.
Worst CVS in St.Louis. Pharmacy is either always backed up, is out of stock of meds, or the people are awful. Worth it to drive farther for meds.
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December 2023 by APhone 2
Does not actually have passport pictures available even though the kiosk has it as an option. Manager was very helpful after the fact directing us to a CVS that does.
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November 2023 by katie mueller
Pharmacy is terrible. Very rude and unhelpful.
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October 2023 by Maggie H.
I come here all the time as I'm taking more than 10 Rx at present. My experiences have been all over the place, but it's 2023 and pharmacy employees have it rough. Thomas is my favorite employee. He does his job well, he pays attention, he has empathy, and he even made me chuckle once. Thank you, Thomas!
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July 2023 by Aquira Yves
The customer service here is top tier! I was here to get my DOT physical and everyone I interacted with from the clinic staff to the employees stocking the floor and cashiers were polite and attentive. Always a pleasant experience when I visit this location. Thank you!
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July 2023 by Charanjit Kapoor
Excellent Pharmacy and Store. The store is having a lot of products useful in daily life
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June 2023 by Marci E.
Shout out to the pharmacy staff today for their outstanding customer service. I scheduled a Covid booster shot at the Target CVS which was understaffed and then discovered expired vaccines after waiting past scheduled time. This CVS was so accommodating and professional. Everyone I talked to was so nice and helpful. How can there be 7 or 8 working at this CVS pharmacy and 1 at the other and how does a pharmacy not know their vaccines expired? Several had to be turned away from the Target CVS. My vote is for Clayton & Brentwood!
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June 2023 by scooter inc
Dorian is so helpful, she has great suggestions. I hope CVS appreciates her as much as the customers do. She deserves a bonus /raise. Thank you.
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June 2023 by Lauren Taylor
I have been using this pharmacy for years and they have always gone above and beyond. I have never dealt with a pharmacy where each and every pharmacist is not only extremely knowledgeable, but give the best customer service and genuinely care. Thanks guys!
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May 2023 by Beelzebub _
Well stocked. Good pharmacy. Sought refuge here during a massive storm.
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April 2023 by Will Vereen
Wife had the flu. Dr gave us a coupon for a new drug that worked better than tamiflu. They tried for a while to get the coupon to go through but couldn’t get it to work. So we had to call DR and get a tamiflu scrip sent over.We waited 90 minutes from start to finish.
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April 2023 by Jason
NEVER USE CVS FOR COVID TESTING, YOU WILL BE IN THE HOSPITAL OR OVER IT BEFORE YOU EVER GET THE RESULTS. HORRIBLY SLOW.