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April 2024 by Lynn V.
This is the last time I go to this CVS. I've gotten my prescriptions at 8101 Clayton Rd. for years. A few months back the store got a new pharmacist. It's been headaches for me ever since. I don't think they've gotten one prescription right since. When I've brought up their mistakes, I've been yelled at twice. I've experienced: only getting half the pills prescribed; filling an old prescription with old dosing rather than filling the latest script (this has happened to me twice now); leaving out a medication all together. Today I went in to ask that they fill the prescription that they forgot to fill last week. The young woman was very nice and said it would be about a half hour. She asked if I wanted to wait or come back. I said I would come back. I came back 4 hours later to the drivethru. There I was told the prescription wasn't ready and would take 30 minutes to fill. When I expressed my dismay, I was told the pills hadn't been counted out yet. It takes 30 minutes to count out 30 days worth of pills?! No apology except to say that they were short-staffed. This only goes so far. Can you imagine if I had waited in the store for them to fill the script?! 4-1/2 hours! I was so livid my husband had to go back to pick up the prescription. He brought back two medications-- and sure enough, they filled one of the scripts with the wrong dosage pill! Sorry, CVS, you have totally lost my trust!
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January 2024 by Ginger R.
had oral surgery. three implants done. came to get pain meds filled. tech behind counter said she would not expedite my prescription because they're were going to lunch and had too many other patients meds to fill. Called for manager. Showed him my condition. He didn't give a rats ass either. Went down to bottom of hill to mercy pharmacy on Manchester. In and out in ten minutes. Won't ever darken cvs doorstep again. They can kiss my ----
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December 2023 by Kathleen S.
Worst CVS in St.Louis. Pharmacy is either always backed up, is out of stock of meds, or the people are awful. Worth it to drive farther for meds.
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October 2023 by Maggie H.
I come here all the time as I'm taking more than 10 Rx at present. My experiences have been all over the place, but it's 2023 and pharmacy employees have it rough. Thomas is my favorite employee. He does his job well, he pays attention, he has empathy, and he even made me chuckle once. Thank you, Thomas!
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August 2023 by Flora “Flo” Johnson
Best experience I’ve had at a cvs in a while. I was so pleased because the week before I was treated horribly at the CVS in my neighborhood.
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August 2023 by Google user
Best experience I’ve had at a cvs in a while. I was so pleased because the week before I was treated horribly at the CVS in my neighborhood.
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June 2023 by Marci E.
Shout out to the pharmacy staff today for their outstanding customer service. I scheduled a Covid booster shot at the Target CVS which was understaffed and then discovered expired vaccines after waiting past scheduled time. This CVS was so accommodating and professional. Everyone I talked to was so nice and helpful. How can there be 7 or 8 working at this CVS pharmacy and 1 at the other and how does a pharmacy not know their vaccines expired? Several had to be turned away from the Target CVS. My vote is for Clayton & Brentwood!
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May 2023 by Tami Bowman
The pharmacy staff are always helpful and quick.
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February 2023 by Jan Butler
Great experience the minute clinic allowed me to schedule at 230 am for a moon appt online, the NP was very knowledgeable and nurturing, she had my prescription entered by the time I left my appt my prescriptions were available. They also had sample bags with coupons, snacks and several great samples to try new products ! My costs were low on my prescriptions, and I had a coupon for some of the Over the counter items I needed. I then received a $5.20 coupon for my next visit which I used later that day!
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February 2023 by Gina Jackson
Visited the minute clinic and received a prescription afterwards. Both were fast and friendly. This was really great service!
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June 2022 by Nubs
Kind pharmacists.
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February 2022 by Alvah L.
Pharmacy is understaffed and always backed up. Prices are somewhat higher than walmart
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January 2022 by Haochen W.
Made an online MMR vaccine appointment at the Minute Clinics last Friday and went there on Sunday. The lady there tells me that she's off on Friday and gives the last MMR shot on Saturday. There's none left and I had to travel a long way to the Webster Grove location to get the shot (or wait for the new shipment). She was pretty nice and did everything she could to help me. Nonetheless I wish there were better coordination and customers were better informed.
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January 2022 by Jessica G.
CVS won't price match their own website even though they're over 10% higher in store. If I could get the product anywhere else I would have gone there. No wonder they're going out of business everywhere. If it wasn't for their pharmacy agreement with companies they'd be out of business.
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April 2021 by sarah n.
I live nearby and have been shopping here for years. Love the convenience, the hours and the pharmacy. Hardworking staff and they do their best. I'm sad that my insurance won't let me use the pharmacy anymore but I still use it for my dad and for shopping. I work long hours and am grateful to the staff and the pharmacists for helping me keep up with my prescriptions despite my crazy schedule especially during the pandemic. They are 5 stars!
